Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Medical Assistant opening at Penn Medicine in Kennett Square office
Mon - Fri, 7:30am - 4:00pm
Bilingual preferred, not required
Summary:
The Medical Assistant performs a variety of duties related to the authorization and recertification of insurance for the patients of the Comprehensive Wound Care Center and their physicians. The Medical Assistant also performs a variety of general office duties to assist the staff of the Comprehensive Wound Healing Center. The Medical Assistant will use fax, internet, email, written log books, computer and patient charts, answer telephones, route calls, schedule patient appointments, greet patients and visitors, collect data essential to the hospital registration and billing process, enter patient charges, schedule ancillary testing, assemble patient charts, and file patient charts. This position may be responsible for entering data into the outcomes database. The position will also be responsible for normal maintenance of office equipment and ordering of office supplies and some medical supplies as directed.
Responsibilities:
Clinical: Assists the RN or LVN by collecting, recording, and reporting age specific data that includes: TPRs, BPs and blood sugar readings. Assists with wound photography and measurements. Reports observed responses to treatment. Assures data is complete, accurate and comprehensive. Promptly reports unusual observations or changes in patient condition/behavior. Competently completes all aspects of patient care including age-appropriate techniques for ADL's, mobility, transfers, positioning, hygiene, toileting, and correct application of orthosis/prosthesis, and use of adaptive devices. Records care given as well as observed responses to treatment, including patient's participation in wound care/hyperbaric plan. Data is complete, accurate and comprehensive. Completes unit tasks such as cleaning exam areas, cleaning hyperbaric gurneys and chambers, sterile instrument processing, transporting patients, and running errands. Pre-certification: Receiving referral on new patients. Verifying patient coverage. Communicating with primary care physician and/or insurance company as needed to obtain authorization for initial visit. Documenting information in logbook. Copying documentation to hospital billing department and attending wound healing center physician/s. Placing visit tally card on chart front to track visits. Recertification/extension: Identifying the need for additional visits before the current time or number of visits expires. Sending clinical information and photographs (as needed) to appropriate insurance company with request for an extension of visit numbers or time. On receipt of extension, documenting authorization information on log. Copying the update to patient finance and attending wound center MD.Clerical: Answering phone, greeting customers, route calls to appropriate staff, schedule patient appointments. Obtaining insurance information from customers, obtaining insurance verification for services. Coordinating Patient Ancillary Testing with other hospital departments. Entering patient charges and verifying charges, reconciling charges as directed. Assembling new patient charts, maintaining and filing existing patient charts, "spot checking" charts for data completeness and signatures. Data entry into proprietary database and data entry into hospital data systems (patient registration) as directed. Auditing data entry and generate reports as directed. Maintaining office equipment and maintaining office supplies, (ordering as appropriate)Clerical: Answering phone, greeting customers, route calls to appropriate staff, schedule patient appointments. Obtaining insurance information from customers, obtaining insurance verification for services. Coordinating Patient Ancillary Testing with other hospital departments. Entering patient charges and verifying charges, reconciling charges as directed. Assembling new patient charts, maintaining and filing existing patient charts, "spot checking" charts for data completeness and signatures. Data entry into proprietary database and data entry into hospital data systems (patient registration) as directed. Auditing data entry and generate reports as directed. Maintaining office equipment and maintaining office supplies, (ordering as appropriate)
Credentials:
CMA or RMA (Required)
Education or Equivalent Experience:
H.S. Diploma/GED (Required)
Education Specialization:Equivalent Experience:-2+ years Experience in an acute hospital, rehabilitation hospital, or skilled nursing unit
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 322245
