JOB REQUIREMENTS: Summary/Objective: This position is responsible for
establishing and managing lending operations that both promote servicer
satisfaction and positively impact the financial performance of the
company. This position manages scheduling and real-time operations to
maximize resources and achieve desired compliance and adherence to
procedures, while reaching established financial goals. This position
provides oversight and leadership to all LDF Holdings departments, under
the directive and guidance of the Director of Lending. Requirements of
the Job Include: Specific duties include, but are not limited, to the
following: Provide support in the creation and implementation of LDF
Holdings\' Annual Budget and other related operating budgets for all
TLE\'s, in coordination with the Financial Officer, Executive
Management, and third party-service providers, as applicable. Maintain
access to all TLE LMS Systems and INTACT (internal accounting portal) to
support the Financial Officer with monitoring financials and payment
histories, at the directive of Executive Management. Maintain secure
financial access to all accounts relating to TLE operations and
applicable financial accounts for LDF Holdings to support and coordinate
needs with the Financial Officer and Executive Management. Work closely
with Director of Lending and Executive Management to define and
implement departmental Strategic plans, goals, objectives, and budgets
that align with the company-wide business plan. Present and compile
reports for the Director of Lending, CEO, CFO and Board of Directors on
behalf of LDF Holdings, further ensuring those applicable have the
information necessary to perform their fiduciary duties and other
governance responsibilities. Develop procedures and reporting tools to
ensure accurate information, optimize performance of portfolios and
service delivery goals, and provide consistent communication between
department managers, employees, and other impacted vendors. Review and
provide feedback on a variety of contracts, strategic decisions, and
processes to further ensure profitability, growth, operational
efficiency, regulatory and legal risk management. Support and contribute
to audits of all internal business policies and processes to ensure
quality and adherence to consumer lending policies and regulations.
Research and evaluate feasibility of new lending portfolios and further
assist in the development and implementation of expansion as applicable.
Establish and maintain strong relationships with investors, clients,
vendors, strategic partners, and industry leaders in conjunction with
researching new client and vendor relationship opportunities. Implement
and advise on the creation of policy and procedure manuals in
coordination with applicable department managers to ensure all
processes, services, products, delivery channels, and documentation meet
applicable regulations and internal control requirements. Communicate
and coordinate with Human Resources on a variety of personnel needs and
concerns affecting business operations, including retention and
recruitment efforts as applicable. Maintain consistent and professional
communication when delegating duties, guiding performance expectations,
and encouraging accountability for all staff under direct supervision.
Develop and maintain consistent standards of performance as a basis for
conducting performance reviews and supporting all department managers
and their direct report reviews. Stay abreast of upcoming or proposed
regulations, industry lawsuits, case laws and industry best practices.
Other Duties: Please note that this job description is not designed to
cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the team member for this role.
Duties, responsibilities, and activities may change at any time with or
without notice. Required Skills: Operate effectively and calmly under
pressure in a fast-paced environment. Possess superior written and oral
communication skills with clients, vendors, direct reports, and peers.
Practice effective and independent time management and organizational
skills. Demonstrate exceptional leadership and interpersonal skills. Use
discretion to make decisions independently for the good of the
organization. Effectively delegate deadlines and projects with clear and
concise directives. Motivate and collaborate in a team environment.
Possess strong computer skills with proficiency in Microsoft Office.
Ability to read and understand budgets and financials. Supervisory
Responsibility: This position is the direct supervisor to the Call
Center Manager, Vendor Relations Manager, Compliance Manager, Portfolio
Operations Manager and Holdings Administrative Assistant. Work
Environment: This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers,
phones, photocopiers, and filing cabinets. Physical Requirements: The
physical demands described here are representative of those that must be
met by a team member to successfully perform the essential functions of
this job. While performing the duties of this job, the team member is
regularly required to talk and hear. This is a largely sedentary role;
however, some filing is required. This would require the ability to lift
files, open filing cabinets, and bend or stand as necessary. Position
Type/Expected Hours of Work: This is a full-time position. Days and
hours of work are primarily Monday through Friday, between 8:00 a.m. to
4:30 p.m. Must be available to assist staff during all work hours and
shifts as needed. Occasional evening and weekend work may be required as
role duties demand. Travel: Occasional travel is expected for this
position. Required Education and Experience: Bachelor\'s degree in
business administration or another related field. 3 yrs. experience in
supervision of personnel role 2 yrs. experience in operational budget
management or oversight Experience may be considered in lieu of
education. Preferred Education and Experience: Master\'s degree in
business administration or another related field. Experience in Tribal
Lending Industry or other related financial industry Native American
preference will be applied to hiring of this position as defined in
Title 25, U.S. Code, Chapter 14, Subchapter V, subsection 273 & 274. We
are an equal opportunity employer with preference given to qualified
Native American applicants in accordance with federal law and tribal
policy. Required Pre-Employment Screening: LDF Business Development
Corp. is committed to a drug-free workplace. To qualify for this
position, applicants must agree to pre-employment drug screening and
potential random testing, as required thereafter. ** OTHER
EXPERIENCE AND QUALIFICATIONS: Required Education and Experience:
Bachelor\'s degree in business administration or another related field.
3 yrs. experience in supervision of personnel role 2 yrs. experience in
operational budget management or oversight Experience may be considered
in lieu of education. Preferred Education and Experience: Master\'s
degree in business administration or another related field. Experience
in Tribal Lending Industry or other related financial industry
** APPLICATION INSTRUCTIONS: Apply Online:
https://jobs.appone.com/LDFHoldings This job is with a Native American
tribal business or is located on tribally owned lands. Laws governing
employment may differ from the State of Wisconsin\'s. You may wish to
discuss this with the employer before accepting the position.
