Guest Services Agent - The Inn at Villanova University - 20260250S

Villanova University • Villanova, PA • 1h ago

Villanova University Guest Services Agent - The Inn at Villanova University Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's. Posting Details (Default Section) Posting Number: 20260250S Position Title: Guest Services Agent - The Inn at Villanova University Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 507-Inn at Villanova University Position Summary: Why work at Villanova? Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum. Villanova's most precious asset is our people . As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more . The Guest Services Agent is responsible for providing a welcoming atmosphere and ensuring guest and public contact at the Front Desk runs smoothly and efficiently and in accordance with The Inn and always at a 4-Diamond style level. Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values. Duties and Responsibilities: Welcome, register, orient and supervise guests, and provide group orientations in a friendly and positive manner. Take individual and group reservations by telephone, e-mail, and an online system in an accurate and efficient manner. Check guest in and out, and assist with any issues or arrangements that guests may need help with. Maintain security and safety of The Inn, Inn property, guests, guests' property, and fellow team members. Accurately maintain all shift reports, logs, and necessary daily paperwork, including a record of overnight fees and sale of goods. Always represent and promote The Inn in a positive manner to guests, callers, and local View the full job description https://www.click2apply.net/7gQbl1f6nQDqMILqBF6gOV. Equal employment opportunity, including veterans and individuals with disabilities. PI284758584 43-4081.00 Hotel, Motel, and Resort Desk Clerks

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