Guest Service Supervisor

Drury Hotels • Columbus, OH • 4h ago

Property Location:8805 Orion Place - Columbus, Ohio 43240You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025BASIC FUNCTION & JOB DUTIES:Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.Ensures Drury Hotels' policies and procedures are consistently communicated and followed at all times. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service team members.Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.GENERAL KNOWLEDGE, SKILL AND ABILITY:Requires ability to give and take written and oral direction. Requires the ability to communicate clearly in English to relate to guests and team members. Requires thorough knowledge of Drury Hotels' policies and procedures. Requires ability to train, motivate and inspire team members to perform at and above Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors hotel facilities and team member work habits to ensure a safe / secure environment for team members and guests; observes and corrects unsafe conditions. Requires ability to give attention to detail. May require some travel.Rise. Shine. Work Happy.Hiring Immediately!At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOEExplore Our Culture

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

Go to Apply

Human Resources Assistant (OA)

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Columbus, OH • 10h ago

Management & Administrative

10h ago

Go to Apply

Global Service NPDI Project Manager - Global Services PMO

Vertiv Corporation • Westerville, OH • 12h ago

Management & Administrative

Job Description Job Description As Project Manager (NPDI and Digital) - Global Services PMO, you will play a critical role in driving successful execution of New Product Development & Introduction (NPDI) projects, as...

12h ago

Go to Apply

Warehouse Clerk

Aerotek • Columbus, OH • 13h ago

Management & Administrative

AIS is in need of 2 shipping clerk in the Columbus, Ohio are on 1st shift! These candidates will be responsible for coordinating shipping and receiving orders using warehouse management software. Shift: 1st shift Pay: $2...

13h ago

Go to Apply

Warehouse Clerk - 1st Shift

Aerotek • Columbus, OH • 13h ago

Management & Administrative

Job Title: Warehouse Clerk, 1st shift $21-22/hour Job Description We are seeking a diligent and detail-oriented Warehouse Clerk to join our team. As a key player in our operations, you will be responsible for data entry...

13h ago

Go to Apply

Security Officer - Warehouse - Evenings

Allied Universal • Columbus, OH • 13h ago

Management & Administrative

13h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)