Customer Service Associate

Walgreens • Honeoye Falls, NY • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1814992BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 135 W MAIN ST,HONEOYE FALLS,NY,14472

Full District Office Address: 135 W MAIN ST,HONEOYE FALLS,NY,14472-01103-18364-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 18364-HONEOYE FALLS NY

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Customer Service Representative

Robert Half • Farmington, NY • 1h ago

Management & Administrative

Description We are looking for a Customer Service Representative to support customers and deliver responsive service from Farmington, New York. This Long-term Contract position is ideal for someone who communicates clear...

1h ago

Go to Apply

Unit Secretary (Per Diem, Variable)

Rochester Regional Health • Rochester, NY • 5h ago

Management & Administrative

Summary As a Unit Secretary, you are an integral part of the nursing unit, which relies on your help with communications, process management and supplies. Responsibilities Daily Administration. Answer telephone/route cal...

5h ago

Go to Apply

Parking Enforcement Officer/Part-Time

City of Rochester, New York • Rochester, NY • 10h ago

Management & Administrative

Parking Enforcement Officer/Part-Time Print ( https://www.governmentjobs.com/careers/cityofrochester/jobs/newprint/5354344 ) Apply ? Parking Enforcement Officer/Part-Time Salary $20.42 - $24.40 Hourly Location Rochester,...

10h ago

Go to Apply

SENIOR MANAGER, COMPLIANCE TRADE

REDCOM Laboratories Inc • Victor, NY • 1d ago

Management & Administrative

OPPORTUNITY AT A GLANCE:### In this position, you will be responsible for leading day-to-day trade compliance operations at REDCOM. This role reports to the SVP of Operations and Compliance and partners with Legal to ens...

1d ago

Go to Apply

Manager Document Control

Avangrid Service Company • Rochester, NY • 1d ago

Management & Administrative

The base salary range for this position is dependent upon experience and location, ranging from $106,000 to $132,500 What We Offer: Competitive benefits and growth opportunities Generous performance-based bonuses 12% 401...

1d ago

Go to Apply

Representative Field Customer Service

Avangrid Service Company • Rochester, NY • 2d ago

Management & Administrative

Job Title: Representative - Field Customer Service Location: Rochester, NY Work @type: Office (on-site) The salary range for this position is dependent upon experience and location, ranging from $43,280 - $54,100 Job Sum...

2d ago

Go to Apply

Professional, Client Account Services

Core Logic Solutions LLC • Rochester, NY • 2d ago

Management & Administrative

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, a...

2d ago

Go to Apply

Contact Center Customer Care Associate

Core Logic Solutions LLC • Rochester, NY • 2d ago

Management & Administrative

2d ago

Go to Apply

Contact Center Customer Care Associate

Core Logic Solutions LLC • Rochester, NY • 2d ago

Management & Administrative

2d ago

Go to Apply

Field Service Technician

Eastman Kodak Company • Rochester, NY • 2d ago

Management & Administrative

Role Overview The Field Service Technician is responsible for installation and optimizing HW/SW/Network products and configurations at customer sites as well as diagnosing and optimizing product performance. Ensures cust...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)