Managing Director, Operations Fidelity & Excellence

CoreCivic • Brentwood, TN • 2h ago

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Managing Director, Operations Fidelity & Excellence. Come join a team that is dedicated to making an impact for the people and communities we serve.

*This position requires 4 days (Mon-Thurs) onsite in Brentwood, TN.

The Managing Director, Operations Fidelity & Excellence is responsible for ensuring alignment, consistency, and excellence across all facets of Operations. Serves as a trusted advisor to the Executive Vice President (EVP), Chief Corrections Officer, and Operations Vice Presidents, helping translate enterprise priorities into actionable plans, drive execution, monitor performance, and support decision-making at the highest levels of the organization.

ESSENTIAL FUNCTIONS:

The incumbent should be able to perform all of the following functions at a pace and level of performance consistent with the job performance requirements.

Manages strategic operations goal development, performance tracking, and enterprise level reporting.Leads the development and continuous refinement of the operations strategic plan, ensuring alignment with organizational priorities.

Oversees operations risk assessment processes, identifies operational vulnerabilities, and recommends mitigation strategies.Leads operational reviews of underperforming areas and collaborate on developing and managing strategic corrective action plans.

Assists executive leadership in operationalizing enterprise initiatives, ensuring consistent adoption, fidelity, and execution across regions and business units.Serves as project manager for Operations initiatives, goal tracking, and success metrics.

Manages high-priority, cross-functional projects as directed by executive leadership, ensuring timelines, quality standards, and deliverables are met.

Develops frameworks, tools, and processes to increase operational consistency, predictability, and accountability.

Drives implementation readiness for enterprise initiatives, supporting operations leaders in planning, rollout, and change management.

Develops and maintains key performance indicators (KPIs) and scorecards for monitoring operational health.Conducts operational analysis, benchmarking, and intelligence-gathering to inform executive decision-making.Evaluates operational processes and recommends solutions to increase efficiency, reduce friction, and promote scalability.

Develops, manages, and sustains the External Stakeholder Group and associated initiatives, ensuring alignment with strategic corporate priorities.Represents Operations in key external partnerships, regulatory interactions, and community initiatives.Maintains awareness of external trends affecting the organization and provides guidance to executive leadership on strategic positioning.

Serves as a senior liaison between Operations and cross-functional leaders (HR, IT, Finance, Security, Facilities, Legal, etc.) to ensure cohesive execution of enterprise initiatives.Represents the Operations executive team in working groups, task forces, and enterprise planning sessions.Provides partnership, guidance, and escalation support to operations field leaders as needed.

Manages and maintains the company's Executive Protection Program, including vendor relationships, protocols, program improvements, and compliance measures.Coordinates with Security, Legal, and external partners to ensure safety, confidentiality, and operational continuity for covered executives.

Domestic U.S. travel may be required.

QUALIFICATIONS:

Graduatefrom an accredited college or university with a Bachelor's degree isrequired. Anadvanced degree (MBA, MPA, or MS) is preferred.

10+ years of experience in operations, strategy, project management, or a relatedfield, including experience supporting senior executives in a complex,multi-site operating environment is required.

Experienceoverseeing sensitive or security-related programs preferred.

Demonstratedability to manage large-scale projects and enterprise initiatives.

Stronganalytical, financial, and operating modeling skills required.

Mustpossess exceptional communication skills, including executive-level writing andpresentation development skills; high degree of professionalism, discretion andemotional intelligence.

Abilityto work independently in a fast-paced environment with shifting priorities isrequired.

Proficiencyin Microsoft Office applications is required.

CoreCivic is a Drug Free Workplace &EOE - Vets/Disabled.

Similar Jobs

Catering Lead (Schneider Electric) (TN, Nashville)

Five Star Breaktime Solutions • Nashville, TN • 5h ago

Retail & Hospitality

Catering Lead (Schneider Electric) (TN, Nashville)TN, Nashville What You'll Do as a Food Service Worker: Ensures guest satisfaction and anticipating the customers' at the location. Maintain serving areas to ensure area i...

5h ago

Go to Apply

Retail Key Holder-OPRY MILLS

Bath & Body Works • Nashville, TN • 21h ago

Retail & Hospitality

Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focus...

21h ago

Go to Apply

Housekeeping Aide F/T

Trevecca Center for Rehabilitation and Healing • Nashville, TN • 22h ago

Retail & Hospitality

NOW OFFERING DAILY PAY! Housekeeping Aide F/T Job Description: The primary is to perform the day-to day activities of the Housekeeping department in accordance with current Federal, State and local standards, guidelines...

22h ago

Go to Apply

Assistant Manager I

Dollar Tree • Nashville, TN • 1d ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

1d ago

Go to Apply

Senior Director, Sales II, Hotel Services - Gaylord Opryland Resort, Nashville TN - Relocation and Sign-On Bonus Provided

Encore • Nashville, TN • 1d ago

Retail & Hospitality

Position Overview- *Relocation and Sign on bonus provided The Senior Sales Director manages an effective sales team responsible for guiding customers through event experiences, providing solutions that meet their goals a...

1d ago

Go to Apply

Event Sr. Technical Lead, Audio Visual - 1 Hotel/Embassy Suites

Encore • Nashville, TN • 1d ago

Retail & Hospitality

Position Overview The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and tec...

1d ago

Go to Apply

Director, Guest Services

Vanderbilt University Medical Center • Nashville, TN • 2d ago

Retail & Hospitality

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day...

2d ago

Go to Apply

Barista - On Call

Marriott • Nashville, TN • 2d ago

Retail & Hospitality

Additional Information On Call Position Job Number 26062572 Job Category Food and Beverage & Culinary Location The Inn at Opryland A Gaylord Hotel, 2401 Music Valley Dr, Nashville, Tennessee, United States, 37214 VIE...

2d ago

Go to Apply

Turndown Housekeeper

Marriott • Nashville, TN • 3d ago

Retail & Hospitality

Additional Information Open Availability, Evening Shift Preferred Job Number 26062912 Job Category Housekeeping & Laundry Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tenness...

3d ago

Go to Apply

Male Locker Room Spa Attendant

Marriott • Nashville, TN • 3d ago

Retail & Hospitality

Additional Information Job Number 26062530 Job Category Spa Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Dr, Nashville, Tennessee, United States, 37214 VIEW ON MAP ( https://www.google.com/maps...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)