Operations Manager

CVS Health • Pawtucket, RI • 6h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.00 - $35.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Management & Administrative

Responsibilities **This position is for upcoming work and is contingent upon task award/funding. Noblis is looking to hire a Principal, Supply Chain Management and Resilience to serve as a senior subject matter expert su...

1d ago

Go to Apply

Technical Lead Supply Chain Management and Resilience

Noblis • Providence, RI • 1d ago

Management & Administrative

Responsibilities **This position is for upcoming work and is contingent upon task award/funding. Noblis is looking to hire a Technical Lead for Supply Chain Management and Resilience to support the Department of Defense'...

1d ago

Go to Apply

Sr Account Manager

Resideo • Canton, MA • 2d ago

Management & Administrative

The Regional Datacom Specialist (70% Business Development/ 30% Account Management) will be responsible for developing new business, as well as growing and managing existing accounts within our Datacom Team. In this role,...

2d ago

Go to Apply

Event Marketing Manager

Teleperformance USA • Rhode Island, Rhode Island • 2d ago

Management & Administrative

Category : Marketing About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful a...

2d ago

Go to Apply

Email Marketing Specialist- Global

Ralliant • Providence, RI • 2d ago

Management & Administrative

Job Title: Email Marketing Execution Specialist - Global Company: Hengstler-Dynapar Location: Fully Remote (Headquartered in Elizabethtown, NC, USA, and Aldingen, Germany and Kezmorak, Slovakia) About Us: Hengstler-Dynap...

2d ago

Go to Apply

Director of Safety and Security - Program Manager V - Southeast Area

State of Massachusetts • Taunton, MA • 2d ago

Management & Administrative

The Massachusetts Department of Mental Health (DMH) is seeking a dynamic professional to serve as the Director of Safety & Security for the Southeast Area. The selected candidate is critical to advising administratio...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)