Description
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The teams work in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
Key job responsibilities
This new Business Operations Manager role will support the development and execution of centralized programs to support the streamlining and scaling of business operations for the Devices and AI Partnerships organization. In this role, you will need to take a globally consistent approach across a regionally diverse business, working closely with a broad set of external partners, product, engineering, business, operations and marketing teams. You will support the development of new programs/processes from scratch, as well as expanding/improving on existing mechanisms. It is a highly visible role and offers the opportunity to work with both Amazon internal teams and external partners. Key role responsibilities include:
Business Performance Mechanisms Management
Support monthly/quarterly goal reviews
Annual goal-setting coordination
Document coordination and input
Coordinate and attend org-wide off-sites
WW Partner Engagement Program Management
Support the development and coordinate cross-org/functional partner engagement activities and events
Map executive relationship management mechanisms and cadence
Help coordinate industry events planning and execution
Help organize and execute partner appreciation events
Headcount (HC) Management
Execution of HC plans in internal tool
Work with Finance to ensure accurate loading of HC plans and accurate HC reporting
Perform internal audits to ensure approved plan is line with HC resource plans across the org
Project Management
Provide inputs and support Device & AI Partnerships Organizational Priority Initiatives/Projects (ad-hoc)
Global Asset Management Platform
Internal CRM Tooling & Long-tail Partner Scaling
About the team
The 3rd Party Device Partnerships (3PDP) team manages the business, product, and technical relationships with device partners to distribute the Prime Video app to customers across the world. These devices include Smart TVs, Streaming Sticks, Games Consoles, Pay TV Operator Set-Top-Boxes and Mobile Devices. We (i) ensure the Prime Video app has broad and prominent distribution on these devices globally, (ii) manage marketing relationships with device partners to drive promotion for our top titles, and (iii) design and scale features to improve customer discovery and engagement, and deliver the best version of our app on each device.
Basic Qualifications
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, CA, Culver City - 74,200.00 - 129,800.00 USD annually
USA, NY, New York - 81,600.00 - 142,800.00 USD annually
USA, WA, SEATTLE - 82,700.00 - 129,800.00 USD annually
