Assistant Store Manager

Extra Space Storage • Mooresville, NC • 5h ago

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Benefits We Offer You

A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)

Outstanding company culture with growth opportunities throughout the U.S.

Competitive starting pay.

Paid Time Off accrued throughout the year, increasing with years of service.

Generous 401(k) match with Traditional and/or ROTH choices.

Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

EXTRAHealthy Wellness Program with rewards towards your medical premium.

BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.

Maximize sales objectives through unit rentals, unit insurance, and moving supplies.

Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.

Perform daily site safety inspections, including lock checks.

Address and resolve customer concerns related to billing, security, auctions, and proper site usage

Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.

Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.

Perform additional duties as assigned.

Your Qualifications

1+ year of customer-facing work experience .

Sales experience preferred.

Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.

High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements

Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.

Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.

Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

22h ago

Go to Apply

Security Officer Full Time - Kimpton Tryon Park Hotel

Kimpton Hotels & Restaurants • Charlotte, NC • 22h ago

Retail & Hospitality

22h ago

Go to Apply

(USA) Manager, Facilities Maintenance Operations

Walmart • Charlotte, NC • 1d ago

Retail & Hospitality

Position Summary... What you'll do... Manager for Operations Improvement Are you on the lookout for an exciting career opportunity within a dynamic team? Walmart is expanding our workforce across local retail stores and...

1d ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Salisbury, NC • 1d ago

Retail & Hospitality

178660BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

1d ago

Go to Apply

Bilingual Teller Retail Banker

Woodforest National Bank • Charlotte, NC • 1d ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

1d ago

Go to Apply

Bilingual Teller Retail Banker

Woodforest National Bank • Huntersville, NC • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)