Customer Service

Robert Half • Federal Way, WA • 1h ago

Description

Job Summary:

We are seeking a reliable and customer-focused Customer Service Representative to join a team in Federal Way. This role serves as a key point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience across all interactions.

Key Responsibilities:

Respond to inbound calls, emails, and inquiries in a timely and professional manner

Assist customers with questions related to services, accounts, or requests

Resolve issues efficiently while maintaining a high level of customer satisfaction

Enter and update customer information accurately in internal systems

Coordinate with internal teams to address and escalate concerns as needed

Maintain detailed records of customer interactions and follow-ups

Support additional administrative or clerical tasks as assigned

Requirements

Qualifications:

1+ years of customer service, call center, or client-facing experience preferred

Strong communication and interpersonal skills

Ability to multitask and problem-solve in a fast-paced environment

Detail-oriented with strong organizational skills

Proficiency with Microsoft Office and data entry systems

If you enjoy helping others and thrive in a customer-focused role, we encourage you to apply.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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