Digital IT Senior Analyst FSC

PARKER HANNIFIN CORPORATION • Otsego, MI • 1h ago

Position Summary The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Responsibilities

Requirements Gathering: Interviewing stakeholders to document what a business needs to solve a specific problem

Process Modeling: Mapping out current "as-is" workflows to identify bottlenecks and designing improved "to-be" processes

Data Analysis: Interpreting complex data sets to spot trends, risks, and opportunities for cost savings or revenue growth

Stakeholder Communication: Acting as the "translator" between non-technical business leaders and technical teams (like IT or developers) to ensure everyone is aligned

Solution Validation: Testing and monitoring new systems or processes to ensure they meet the originally defined requirements and objectives

Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed

Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure

Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate

Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors

Manages own priorities and provides direction, guidance and mentoring to team members

Delivers multiple solutions while managing conflicting priorities and resources

Conducts knowledge transfer and/or cross training with team members

Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions

Ability to travel as needed

Available to provide after-hours technical support as needed

This position may be assigned (but is not limited to) one of the following key Digital and IT disciplines and/or services: Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications

Bachelor's degree in computer science, information systems, or related area (Or international equivalent)

4+ years related IT experience

Analytical/Critical Thinking: Dissecting complex issues and formulating logical, data-backed solutions

Technical Proficiency: Depending on the role, this includes SQL, data visualization tools (Excel, Power BI), and process modeling software

Soft Skills: Strong negotiation, active listening, and the ability to explain technical concepts to business audiences

Project Management: Organizing timelines, managing scope, and keeping projects on track. (Agile, DevOps) Excellent written and verbal communication and collaboration skills

Strong interpersonal skills, relates well with all levels of the organization

Demonstrated leadership aptitude, learning agility, and adaptability

Demonstrated ability to lead teams and manage projects effectively Closing Statement The essential functions have been provided as example of the @type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable a

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