Job Title: Back Office Support
Job Description
This Back Office Support position focuses on providing high-quality specialty care by supporting clinical staff and ensuring a smooth patient experience. You will assist with patient intake, basic clinical tasks, and customer service, helping to create an efficient and welcoming environment for patients and their families.
Responsibilities
Check patient vital signs accurately and record them in the appropriate systems or forms.
Prepare examination rooms before each patient visit by ensuring cleanliness, stocking supplies, and setting up necessary equipment.
Assist with patient intake, including verifying basic information and helping patients feel comfortable and informed.
Answer patient questions in a professional and courteous manner, using medical terminology appropriately and escalating clinical questions when needed.
Support patient care activities under the direction of clinical staff, contributing to a safe and efficient care environment.
Provide excellent customer service to patients and visitors, addressing concerns and directing them to the appropriate resources.
Float between departments as needed, adapting quickly to different workflows and supporting various teams.
Communicate clearly with clinical and administrative staff to ensure coordinated and timely patient care.
Demonstrate self-sufficiency by managing tasks with minimal supervision and taking initiative to solve problems.
Maintain punctuality and reliability to support a fast-paced clinical schedule and consistent patient flow.
Essential Skills
Experience checking patient vital signs and documenting results accurately.
Ability to prepare and maintain examination rooms in a clinical setting.
Strong customer service skills with a focus on patient care and satisfaction.
Familiarity with basic medical terminology and the ability to use it appropriately in a healthcare environment.
Effective communication skills, both verbal and written, to interact with patients and healthcare staff.
Bilingual communication ability to support a diverse patient population.
Demonstrated punctuality and reliability in a professional setting.
Ability to float between departments and adapt to changing priorities in a fast-paced environment.
Capacity for self-sufficiency, determination, and proactive problem-solving.
Additional Skills & Qualifications
Experience in healthcare, medical assisting, or patient care support roles.
Experience in patient intake or front-line patient interaction.
Strong interpersonal skills and a calm, professional demeanor when addressing patient questions and concerns.
Interest in long-term growth within a healthcare environment, with a desire to take on increasing responsibility over time.
Work Environment
This role operates in a fast-paced healthcare setting where you will regularly float between departments to support different teams and patient needs. You will work closely with clinical and administrative staff in a specialty care environment, using basic medical equipment to check vitals and prepare rooms. The culture emphasizes growth and internal advancement, with many leaders having started in entry-level clinical support roles. Success in this environment requires self-sufficiency, determination, and a proactive approach to daily tasks, as well as consistent punctuality to support a structured clinical schedule.
Job Type & Location
This is a Contract position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $21.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Los Angeles,CA.
Application Deadline
This position is anticipated to close on May 31, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
