Summary THIS POSITION IS A TEMPORARY PROMOTION NOT TO EXCEED (NTE) 30 DAYS. SUPERVISORY APPROVAL IS REQUIRED. TEMPORARY PROMOTION MAY BE EXTENDED DEPENDING ON THE NEEDS OF THE SERVICE. This position is in the Health Administration Service (HAS) of the VA Illiana Heath Care System (VAIHCS), Danville Il. VAIHCS is a Complexity Level 3 facility. This position is responsible for analyzing and evaluating major administrative aspects of substantive, mission-oriented programs Responsibilities Develops a quality customer focused section whereby personnel establish and maintain good relations with Veterans, their families, visitors, and clinical and administrative employees Handles conflict and problems in dealing with the customer constructively and appropriately Develops and administers a formal, systematic performance improvement plan for reviewing, appraising, and improving. Functions as a technical expert on MAS topics Participates in various committees and boards to provide leadership strategic planning, resource management (financial), performance improvement, and coordination of medical center-wide activities Provides services, technical counsel, and planning necessary to meet clinical, procedural, legal, and administrative program requirements relating to the care and treatment of inpatients and outpatients Plays a major role in ensuring Veterans access to care and effective systems supporting clinical access Coordinates MAS activities with other services and units within the Health Care System, clinics, CBOCs, Office of Community Care, and local community partners Manages staffing, budgeting, procuring, and training for the Service. Facility liaison on medical administrative issues Responsible for full authority of fund control points Handles the recruitment of employees for a wide variety of technical and administrative disciplines. Encourages/establishes training programs, career development programs and compliance to annual performance measures. Analyzes workload, and recommends additional FTEE, makes changes in work distribution, and standardizes processes through development of policies and procedures Work Schedule: 7:30 am to 4:00 pm, Monday to Friday Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Officer - Temporary Promotion NTE 30 days/PD231290 Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications For temporary promotions, you need your supervisor's approval to release you if selected for the temporary promotion. Please submit documentation of approval as an attachment. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/20/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience formulating policies relating to a broad area of patient administration; strong managerial skills; experience managing medical administration services; subject matter expert concerning eligibility and enrollment of medical care; develop and administer controls necessary for the custody, preparation, and timely release of medical information from patient records; manages budget for operation of administrative activities; and experience developing criteria for evaluating the effectiveness of the HAS program. You will be rated on the following Competencies for this position: Customer Service (Clerical/Technical) Information Assurance Partnering Strategic Thinking Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Physical exertion is limited to walking, climbing, stooping, bending, reaching, and occasionally driving. Sitting and manual dexterity are required to keyboard for extended periods of time in the execution of administrative duties. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
