Back to Jobs search

BMV Customer Service Representative 2

State of Indiana • Frankfort, IN • 3h ago

Date Posted: May 19, 2026

Requisition ID: 477551

Location:

Frankfort, IN, US, 46041

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

The BMV's mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

Invest in our employees

Engage our customers

Provide sustainable systems

Embrace product innovation

Role Overview:

Customer Service Representatives 2 administer and evaluate driving exams and assist customers with titles and registrations. You will calmly and patiently evaluate customers' knowledge and ability to adhere to traffic laws. When you are not facilitating these exams, you will be at the front line, processing transactions for customers.

This position will serve at the Frankfort, Indiana, BMV Branch Office. Branch hours are:

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Salary:

This position traditionally starts at $31,668.00 annually ($16.24 hourly) but may be commensurate with education or work experience.

Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

Administer skills tests and evaluate driving skills.

Assist customers with vehicle/watercraft titles and registration needs.

Maintain compliance with all laws of the State of Indiana relative to the operations, licensure, and registration of personal motor vehicles.

Attend training classes and/or take certification tests as required.

Maintain privacy of customer and all related records.

Substitute for Customer Service Representatives as needed.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Required:

High school dipoma or equivalent.

Must be 21 years of age or older.

Must possess a valid driver's license for at least the preceding 12 month period.

Free from at-fault motor vehicle accidents that have resulted in death or serious bodily injury.

Additional qualifications:

Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.

Customer service experience.

Ability to relate tactfully, but decisively to all @types of people and situations which may require a calm disposition, alertness, quick reflexes, and patience.

Must be familiar with the operations of all @types of motor vehicles.

Working knowledge of Indiana driving laws.

Top-notch communication skills.

A high level of critical thinking and the ability to troubleshoot.

Ability to process cash and card transactions.

Able to perform essential functions with or without reasonable accommodation.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) is required.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Clerical Assistant - Child Services

State of Indiana • Lebanon, IN • 3h ago

Management & Administrative

Clerical Assistant - Child Services Date Posted: May 19, 2026 Requisition ID: 477961 Location: Lebanon, IN, US, 46052 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emp...

3h ago

Go to Apply

Customer Service Associate

Walgreens • Lebanon, IN • 18h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

18h ago

Go to Apply

Security Officer - Driver Patrol

Allied Universal • Lafayette, IN • 3d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

3d ago

Go to Apply

Inventory Cycle Counter Warehouse

Ryder System • Whitestown, IN • 5d ago

Management & Administrative

Position Description Ryder is hiring a Inventory Cycle Counter in Whitestown, Indiana - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Positions Pay Weekly Hourly Pay: $20.20 per...

5d ago

Go to Apply

Warehouse Operations Manager

Ryder System • Whitestown, IN • 5d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : We are immediately hiring a 1st shift Warehouse Operations Manager internally...

5d ago

Go to Apply

Customer Service Representative

Allison Transmission • Lafayette, IN • 5d ago

Management & Administrative

JOIN THE TEAM THAT'S POWERING PROGRESS Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward.What powers us? Our employees. F...

5d ago

Go to Apply

Entry Level Vehicle Service Specialist

Valvoline • Whitestown, IN • 5d ago

Management & Administrative

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

5d ago

Go to Apply

Customer Service Supervisor

Wawa, Inc. • Lafayette, IN • 1w ago

Management & Administrative

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer serv...

1w ago

Go to Apply

Customer Service Associate

Walgreens • West Lafayette, IN • 1w ago

Management & Administrative

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Lafayette, IN • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)