About the Organization: The Executive Office of Health and Human Services is comprised of 11 agencies and the MassHealth program. EOHHS seeks to promote the health, resilience, and independence of nearly one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth. To know more about EOHHS, please visithttps://www.mass.gov/orgs/executive-office-of-health-and-human-services. About the Role For Health Insurance Exchange (HIX) and Quality and Assurance (UQA) Teams Role: HIX/UQA Testing Support Intern The EHS-IT team supporting the MassHealth (MH) within the Executive Office of Health and Human Services (EHS) is seeking anHealth Insurance Exchange (HIX)/Quality Assurance (UQA) Testing Support Intern.The person hired for this positionwill provide structures support to Health Insurance Exchange (HIX)UQA team by assisting with test preparation, execution, documentation and coordination activities, while giving the intern hands-on experience with state systems, QA processes, Agile project workflows and basic automation flows. The primary work location for this role will be at 100 Hancock St, Quincy, Massachusetts 02171. The work schedule for this position is Monday thru Friday, 8:00AM to 4:00PM EST. This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Key Responsibilities: Assist with test case development, including reviewing requirements, drafting basic test scenarios, and updating existing scripts. Support test execution by running supervised functional, regression, and verification tests across designated systems. Perform test data setup and environment checks to ensure readiness prior to test cycles. Track defects and follow ups, coordinating with BAs, Developers, and UQA team members to confirm status and retest fixes. Preferred Skills & Qualifications: Strong attention to detail for reviewing documentation, validating data, and confirming system outputs. Clear written and verbal communication skills for notes, summaries, and cross-team coordination. Ability to follow structured processes and work within established MMIS workflows. Proficiency with Microsoft Office/365 tools, especially Excel, Word, Teams, and SharePoint. Basic understanding of information systems, business processes, or public administration from coursework. Analytical thinking to identify discrepancies, interpret requirements, and support operational reviews. Special Requirements: Undergraduate or graduate student Education status will be verified in accordance with the Human Resources Division's Hiring Guidelines. Proof of Education provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Additional Information: Internship Timeframe: June - August 2026 Hours: 8:00AM to 4:00PM Primary work location: 100 Hanacock St, Quincy, Massachusetts 02171 Work Schedule: Monday thru Friday, 8:00AM to 4:00PM EST Benefits are unavailable with the exception of sick leave accruals. All interns will be paid on a biweekly basis and must have direct deposit. The salary for this position is $19 an hour. /This position is expected to follow hybrid model of reporting to work that combines in-office workdays and work from home days as needed./ Pre-Offer Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.\ Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4. First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Information Systems and Technology Organization: Exec Office Of Health and Human Services Title: *Health Insurance Exchange (HIX)/Quality Assurance (UQA) Testing Support Intern Location: Massachusetts-Quincy - 100 Hancock Street Requisition ID: 260003H8
