Requisition number: 2362340
Job category: Admin Support Services
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Senior Administrative Assistant provides advanced, high impact administrative and operational support to the Chief Medical Officer (CMO) / Senior Vice President (SVP) and other Medical Directors and VPs within the org as assigned. This role operates with a high degree of autonomy and discretion, managing complex executive calendars, travel, expenses, access governance, and enterprise workflows. The position serves as a trusted partner to senior leadership and enables efficient business operations across a highly matrixed organization.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Executive Administrative Support
Provide comprehensive, advanced administrative support to senior leadership, exercising independent judgment and discretion in the coordination of daily activities
Act as a primary point of contact for the leader, triaging requests and routing matters appropriately
Handle highly confidential, sensitive, and time critical information in compliance with enterprise policies
Calendar Management & Meeting Coordination
Manage complex and highly dynamic executive calendars, including rapidly accepting and declining with explanation outlook invitations on behalf of leadership
Proactively resolve calendar conflicts by assessing priority, urgency, and business impact
Schedule new meeting requests across internal and external stakeholders to ensure effective use of executive time
Coordinate meeting preparation by requesting agendas, issuing reminders, and ensuring required materials are available and noted or communicated to leadership
Expense Management & Financial Coordination
Prepare, submit, and reconcile executive expense reports in Concur in accordance with UHG policies
Review and approve expense reports as a delegated approver
Partner with finance teams to resolve discrepancies and ensure timely and accurate processing
Travel Planning & Coordination
Coordinate executive travel requests, including cost estimates and approvals
Book and manage air, hotel, and ground transportation in alignment with company guidelines
Serve as a designated travel approver and resolve travel related issues as needed
Event & In Person Meeting Support
Coordinate approval requests and planning for onsite and offsite leadership meetings and executive events
Ensure logistics, materials, and technology needs are met for in person, hybrid, and virtual engagements
Access, Security & Credential Management
Support enterprise access governance by completing access reviews and audits on behalf of leadership
Submit, track, and approve access requests and changes as a delegated authority
Coordinate building access and ensure compliance with security requirements
Operational & Business Support
Attend meetings as requested; capture notes, proof and validate AI generated (Copilot) meeting summaries, and ensure action items are documented
Track and audit team PTO and balances; submit required inputs to GSS and other systems
Draft, edit, and proof executive level communications on behalf of leadership
Maintain and audit PAL, credential, and access documentation
Develop and maintain organizational charts using Visio
Conduct ongoing audits and reconciliation of distribution lists
Create professional presentations and executive ready materials, including presenter notes
Build, maintain, and manage SharePoint sites, lists, and tracking tools
Moderate Teams channels, including scheduled communications and updates
Maintain operational logs and credentials tracking in Smartsheet or similar tools
Manage and execute Business Support Line (BSL) requests to completion
Critical Skills & Competencies
Advanced organizational and time management skills with the ability to manage competing executive level priorities
Demonstrated executive presence, professionalism, and emotional intelligence
Proven ability to exercise discretion and sound judgment with confidential information
Strong written and verbal communication skills suited for executive audiences
High attention to detail, accuracy, and follow through
Ability to work independently in a fast paced, ambiguous, and deadline driven environment
Strong proficiency with enterprise tools and collaboration platforms
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
3+ years of experience providing advanced administrative support to senior leaders (VP level or above) within a large, complex organization
Experience with Concur, enterprise travel systems (AMEX), and access management tools
Demonstrated experience acting as a delegated approver across enterprise systems
Experience leveraging AI tools (e.g., Copilot) to support productivity and meeting outcomes
Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and Visio
Preferred Qualifications:
Experience supporting C suite or SVP level executives
Experience in healthcare or other regulated environments
SharePoint site administration and content governance experience
Demonstrated ability to partner across functions and operate as a trusted advisor to leadership
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
