Administrative Coordinator, Hospitality & Service Experience

Chick-fil-A • Atlanta, GA • 4h ago

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Overview

The Hospitality & Service Experience (HSE) Teampurpose is to grow occasions to care by nourishing Customers with easy and enriching experiences that are unique to Chick-fil-A. Hospitality and Service Experience is a differentiator for Chick-fil-A in a cluttered industry that is growing with direct and indirect competition, of which Chick-fil-A is experiencing some for the first time. Additional internal and external complexities present new challenges to current hospitality and service models - increase in sales channels, shifts in Team Member behavior norms/desires, increase complexity of team member role, competitor imitation, digital customer expectations and unknown customer of the future.

The Hospitality & Service Experience team is a sub-team of the Restaurant Experience group, which is a sub-department of the Marketing department. This role reports to the Senior Director of the Hospitality and Service Experience team. The Hospitality & Service Experience team work spans across 3,100+ domestic Restaurants, including 20+ international Restaurants (2-4 countries), 500 Non-Traditional Restaurants (Licensee formats, food trucks, mobile kitchens) and additional sales channels such as Catering and new concepts (Little Blue Menu). This role will support the Senior Director's collaborative needs across the business including teams such as Digital Transformation & Technology, Restaurant Development, Customer Digital Experience, Field Operations, Learning and Development, Corporate Communications and more. They will provide high-level administrative support to the Sr. Director, Service & Hospitality as well as the Hospitality and Service Experience Team.

This individual will be a part of the daily rhythm and cadence of our work. From coordinating calendar and meetings to planning events, and team retreats, this professional demonstrates a high-capacity and will approach work with creativity and efficiency.

Administrative Coordinator, requires a motivated innovative professional to lead multiple asks at once with a strong ability to prioritize efforts and accomplish in a timely manner. Success in the role requires a humble, confident, exceptional communicator with the ability to make decisions and recommendations across multiple levels of work with latitude. This individual requires some self-direction and a open-mindset to daily pivots and changes.

Responsibilities

Provide proactive administrative support for Senior Director and leadership team.

Manage and maintain Senior Director's calendar by proactively prioritizing commitments, resolving conflicts and staying in front of changes weekly.

Assist in schedule support for group meetings for HSE Leadership Team

Plan and coordinate logistics of team meetings, events, celebrations, and retreats

Plan and facilitate HSE Leadership Team meetings, including agenda creation and management

Plan, organize and facilitate HSE project reviews status, sending pre-read reminders, scheduling attendees and taking notes as needed

Serve as the team culture captain and support team culture efforts

Process expense reports for Senior Director

Make travel arrangements for HSE Senior Director as well as HSELT group travel

Manages planning team events, booking Catering and other logistics, including quarterly outings when applicable

Assist Senior Director in various coordination of tasks/projects as necessary

Assist with onboarding of new HSE staff members

Maintain awareness of enterprise and/or department-wide events, deadlines and deliverables and pro-actively communicate with the team

Assist with special projects and coordinate timelines as needed to support the team

Connect and coordinate with other administrative professionals in team meetings

Requires a proficiency of Microsoft Office: Outlook, Excel, PowerPoint, Teams, SharePoint

Required Qualifications (Knowledge, Skills, & Abilities)

Excellent verbal and written communication skills

Confidence speaking in front of groups, leading meetings, setting agendas and discerning where/when to pivot as needs change

Strong interpersonal skills and a heart for serving others

Self-starter that demonstrates eagerness to learn and assume responsibility

Ability to anticipate needs

Ability to compile and track details, events and data in an organized manner

Ability to say "no" with clarity and tact

High attention to detail

Ability to build effective relationships with Chick-fil-A staff, Operators and vendors

Proficient with Microsoft Suite applications including Outlook, Teams and PPT

Preferred Years of Experience

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Relocation Assistance Provided

Job FunctionAdministrative

Position TypeExperienced Professionals

Travel Requirements10%

FLSA StatusNon-Exempt

Requisition ID2026-19961

Posting Location : LocationUS-GA-Atlanta

Relocation Assistance ProvidedNo

Similar Jobs

7 on 7 off Night Shift Pharmacy Tech

Emory Healthcare/Emory University • Atlanta, GA • 4h ago

Hospital & Medical

Overview Shift: 7on/7off Night Shift Pharmacy Technician-8:30PM-7AM Ideal candidate has hospital experience and sterile compounding(IV) experience. Description Under the direct supervision of a registered pharmacist, pro...

4h ago

Go to Apply

Manufacturing Assembly Technician 2**

Siemens Energy • Alpharetta, GA • 8h ago

Hospital & Medical

A Snapshot of Your Day Join our dynamic production team as a Manufacturing Assembly Technician, where you will play a vital role in assembling complex control panels and systems. Imagine interpreting technical drawings a...

8h ago

Go to Apply

Medical Assistant

Emory Healthcare/Emory University • Decatur, GA • 20h ago

Hospital & Medical

Description JOB DESCRIPTION: Performs assigned patient care and observation duties under the direction of a licensed provider, RN, or LPN. Responsible for performing routine and more complex medical assistant clinical du...

20h ago

Go to Apply

Medical Assistant

Emory Healthcare/Emory University • Marietta, GA • 20h ago

Hospital & Medical

20h ago

Go to Apply

Medical Director

Highmark Health • Atlanta, GA • 20h ago

Hospital & Medical

Company : Highmark Inc. Job Description : JOB SUMMARY This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical sta...

20h ago

Go to Apply

Medical Director

Highmark Health • Atlanta, GA • 20h ago

Hospital & Medical

20h ago

Go to Apply

Medical Director

Highmark Health • Atlanta, GA • 20h ago

Hospital & Medical

20h ago

Go to Apply

Medical Assistant, Interm

Emory Healthcare/Emory University • Decatur, GA • 20h ago

Hospital & Medical

20h ago

Go to Apply

Hospital Maintenance Technician III

Prime Healthcare • Riverdale, GA • 21h ago

Hospital & Medical

Overview The Hospital Maintenance Technician III or Plant Engineer III - HVAC maintains accurate logs on all equipment in hospital and provides for a safe working environment. Shift's Available: Days Employment Type:Full...

21h ago

Go to Apply

Physical Therapist / PRN

Emory Healthcare/Emory University • Johns Creek, GA • 22h ago

Hospital & Medical

Overview Where you matter as much as the work you do! Join Emory Healthcare (EHC) if you're looking for an opportunity with one of the nation's leading Atlanta hospitals in cardiology and heart surgery, cancer, neurology...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)