Job Title: Accounts Payable Coordinator
Job Description
The Accounts Payable Coordinator plays a highly interactive, customer-facing role focused on resolving vendor inquiries, supporting internal teams, and ensuring accurate invoice processing. Although aligned with Accounts Payable, this position emphasizes customer service, requiring frequent communication by email and phone, careful investigation of billing issues, and coordination across multiple departments in a predominantly paperless environment.
Responsibilities
Respond to a high volume of vendor inquiries regarding invoice status and payment timing through email and phone each day.
Handle daily communication across approximately 50 or more emails and 10-15 phone calls to address questions, provide updates, and resolve issues.
Investigate and resolve invoice discrepancies, including incorrect billing locations, missing, damaged, or shorted product, and duplicate charges or other billing errors.
Partner with internal teams, including accounts receivable, customer service, and store teams, to resolve payment and credit issues in a timely and accurate manner.
Review vendor statements regularly and support reconciliation activities to ensure accounts remain accurate and up to date.
Navigate and work within multiple systems in a predominantly paperless environment to research, track, and document invoice and payment information.
Maintain accurate records of communications and resolutions to support auditability and continuous improvement of accounts payable processes.
Provide professional, service-oriented support to vendors and internal stakeholders, reinforcing strong business relationships.
Essential Skills
At least 3+ years of office experience in a role that required customer and/or vendor interaction via email and phone.
Basic foundational knowledge of accounts payable, including terminology and standard processes.
Proficiency in Microsoft Excel for reviewing, tracking, and analyzing invoice and payment data.
Experience with Oracle or similar enterprise resource planning (ERP) systems.
Strong customer service skills with the ability to manage a high volume of inquiries professionally and efficiently.
Accurate data entry and processing skills with strong attention to detail.
High School Diploma or equivalent.
Ability to communicate clearly and professionally in both written and verbal formats.
Additional Skills & Qualifications
Experience using Oracle in an accounts payable or finance environment.
Comfort using Excel functions such as VLOOKUP to reconcile and analyze data.
Previous experience working in a paperless office or multi-system environment.
Strong problem-solving skills and the ability to investigate and resolve billing discrepancies.
Ability to collaborate effectively with cross-functional teams such as accounts receivable, customer service, and store operations.
Organizational skills to manage multiple inquiries, tasks, and deadlines in a fast-paced setting.
Work Environment
This role is based in a corporate office environment within a modern headquarters located on the Electric Works campus in downtown Fort Wayne. The office features open collaboration areas, natural light, and individual cubicle workspaces. The position follows a set schedule of Monday through Friday, 7:30 a.m. to 4:00 p.m., with no flexibility in hours. The workplace operates predominantly in a paperless environment and uses multiple systems, including Oracle and Microsoft Excel, to manage accounts payable activities. On-site amenities include a parking garage and nearby surface lots, a food hall with multiple local restaurants and vendors, a rooftop patio associated with the building, and modern office facilities. The surrounding Electric Works district offers walkable access to coffee shops, restaurants, bars, and event spaces that host live music, festivals, and community events, with downtown attractions such as Parkview Field and the Embassy located just minutes away.
Job Type & Location
This is a Contract to Hire position based out of Fort Wayne, IN.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Fort Wayne,IN.
Application Deadline
This position is anticipated to close on May 26, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
