Front Desk Medical Receptionist

Insight Global • Temecula, CA • 7h ago

Job Description

We are seeking a Front Office Medical Receptionist to support daily operations in a busy outpatient cardiology clinic. This role serves as the primary front desk contact and plays a key role in delivering a positive, professional experience for patients and visitors.

This is a temporary contract opportunity with the potential for extension or permanent placement based on clinic needs and performance. The position is fully onsite and supports smooth patient flow and accurate front office operations.

Key Responsibilities

The Front Office Medical Receptionist will be responsible for:

Greeting patients and visitors and providing a welcoming, professional front desk experience

Managing patient check-in and check-out processes

Answering and routing incoming phone calls using a multi-line phone system

Scheduling appointments and coordinating visit logistics

Verifying and updating patient information in the EMR system

Reviewing documentation for completeness and accuracy

Collaborating with providers and clinical staff to support daily clinic flow

Maintaining patient confidentiality and compliance with HIPAA regulations

Performing general administrative tasks such as data entry, filing, and document management

Compensation: $19/hr-$21/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Why This Role

This is an opportunity to work in a structured, patient-focused clinical environment where the front desk plays a critical role in daily operations. The role offers consistent hours, clear responsibilities, and the chance to gain experience in a specialty healthcare setting, with potential longer-term opportunity for the right candidate.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Prior experience in a medical office or healthcare front desk role

Familiarity with EMR/EHR systems and medical scheduling software

Strong customer service skills and professional phone etiquette

Ability to multitask and stay organized in a fast-paced clinical environment

Comfort interacting with an older patient population

Basic knowledge of insurance processes and medical office workflows

Strong attention to detail and commitment to patient confidentiality Cardiology or specialty clinic experience

Insurance knowledge

Bilingual skills

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