Summary This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Service (PDS). The PDS is responsible for comprehensive portfolio management. This primary purpose of the position is to Supervise and manage program management staff, resources and activities for planning, program and project execution, monitoring and evaluation of major VA IT investments and initiatives. Responsibilities OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology. Major Duties: Use managerial techniques and quantitative analysis, to monitor work in progress, and evaluate the status and progress of work accomplished in terms of quality, efficiency, and effectiveness in achieving objectives. Use knowledge of systems life cycle management concepts used to plan, develop, implement, operate, and maintain information systems. Coordinates with stakeholders to ensure appropriate interests are represented, functional requirements are included in analyses and designs, implements Government and industry best practices and tools within the assigned program areas, business practices are addressed and/or redesigned, and stakeholder feedback is incorporated. Perform needs analysis to determine opportunities for new and improved business process solutions. Coordinates with senior agency leaders and technical personnel within OIT to ensure architecture is compliant with regulatory policies, communication, software standards and with user requirements. Position Description Title/PD#: Supervisory IT Program Manager/PD18481A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Telework: Adhoc telework may be authorized at management discretion. Travel Required: Up to 25% travel may be required, as needed, for this position. Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM; Tour of duty may be subject to change based on organizational needs. Compressed/Flexible: As determined by the Agency Policy Virtual: This is NOT a virtual position. Physical Requirements: The work is sedentary and does not require any special physical effort. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Employee may carry light items such as papers, books, and portable computer requirement. The work often requires long hours to meet project deadlines and to devise corrective action and solutions to unexpected technical and/or management crises resulting in sometimes highly stressful work situations. Working Conditions: The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks and discomforts that require normal safety precautions. The responsibilities of the position require occasional travel and may subject the incumbent to various resultant environmental changes. Designated Drug Testing Position: Not Applicable Requirements Conditions of Employment You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation Selective Service Registration is required for males born after 12/31/1959 A complete application package; including Resume, Transcripts, etc. is required Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.This is not a remote position. OI&T has multiple worksites at various duty locations, and the individual(s) selected may be assigned to any federal government work site. This announcement will NOT be used for changing duty locations. If selected, and you are a current VA employee, and not on an approved exemption, you will continue to report to your current duty location. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Applicants must meet all requirements when a request is received to fill a vacancy. You may qualify based on your experience as described below: Basic Requirements: 1. Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND 2. Selective Placement Factor: In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position: Hands-on leadership operationalizing Azure Gov as a data platform, including access controls, governance, and auditing in production across multiple lines of business. Demonstrated experience integrating data catalog/governance, policy-based access controls, and query federation/lakehouse tools, notably Collibra, Immuta, and Starburst. Proven record setting product vision, strategy, and roadmap for a federal agency's data platform (not just a reporting/analytics tool), including backlog and release management, customer success motions, and outcome-based OKRs. Experience in cutting edge, early stage AI products and startups, delivering full product strategy for AI offerings (user journey mapping, product positioning, customer segmentation). Past success scoping and scaling new AI products and features, with demonstrable success in customer adoption, in private or public sector @context. Experience conducting market research, identifying market gaps, and successfully releasing products on aggressive timelines. AND 3. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: one year of specialized experience at the G-14 level (or private sector equivalent) leading enterprise data/AI platform product management in a large, complex environment, owning vision, strategy, and multi-quarter roadmaps. Delivering platform capabilities from 0?1 pilots to scaled, secure operations and operationalizing data platforms with AI tooling and features. Experience must include discovery, planning, shipping, and operating AI features on the platform (e.g., retrieval/search, feature stores, governed model inference) as productized capabilities with documented adoption. Demonstrated business impact from platform and AI feature delivery (e.g., reduced time-to-data, lower run costs per query/workload, improved reliability/SLO attainment, or accelerated velocity) supported by artifacts and metrics. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Education There is no substitution of education for experience at the grade level(s) of this announcement. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. If selected you will be required to report to one of the following locations: Atlanta, GA Cleveland, OH Denver, Aurora, CO Detroit, MI Houston, TX Los Angeles, Long Beach, Anaheim, CA Nashville, Davidson, Murfreesboro, TN Orlando, FL Pittsburgh, PA San Antonio, TX Tampa, St. Petersburg, FL Washington, DC Hines, IL Eatontown, NJ Albany, NY Philadelphia, PA Salt Lake City, UT Shepherdstown, WV If space is not immediately available a temporary exception to telework may be granted. If/when workspace is identified, the employee is expected to report to their assigned duty location
