Summary This position is located at the Richard L. Roudebush (RLR) VAMC, Indianapolis, IN, Engineering Service. This position is intended to provide direct program support for Engineering Service staff members, as well as the VA Medical Center staff, veterans, and visitors Responsibilities Major duties include, but are not limited to: Plan, coordinate, and accomplish a variety of program support tasks, such as recording/tracking specific program data and preparing and compiling data for special reports. Perform basic analysis of data to recognize trends and compiles data to prepare monthly, quarterly, and annual reports. Research, collect and compile statistical data and other information for special reports, as requested. . Independently maintains Environment of Care (EOC) workorders to ensure reports and correspondence are submitted on or prior to established deadlines Perform various duties as a Work Order Clerk, Key Control Representative, ADPAC, PIV Sponsor and Timekeeper. As a Personal Identification Verification (PIV) Sponsor, issues, collects, maintains, and reviews information pertaining to employee and/or contractor needs for physical or logical access. As an ADPAC, incumbent assists employees by submitting essential ADPAC requests to obtain computer equipment, other hardware, software, etc. in order to complete their duties. Acts as a clearance official for Engineering, clearing employees from station via the electronic clearance process. Acts as a liaison between Engineering and Environmental Management Service (EMS), tracking EOC discrepancies in which the service is responsible for completing. Provide budgetary support, serving as a control point clerk for the service. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 7:30AM-4:00PM Position Description/PD#: Program Support Assistant/PD93011 and PD93012 Telework: Not Eligible Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/18/2026. NOTE: You MUST include qualifying specialized experience employment periods in mm/yyyy to mm/yyyy format on your resume and indicate Full-Time or Part-Time (if Part-time, must include # of hours worked per week). AND, if you have held a Government position, that position's grade level MUST be listed on your resume; Failure to include all requirements in your resume will result in disqualification. Please refer to https://www.usajobs.gov/help/faq/application/documents/resume/what-to-include/ for additional information on resume requirements. You may qualify based on your experience and/or education as described below: In order to qualify for this position at the GS-5 level, you must possess the following: Specialized Experience: One (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-4) in the Federal service. Specialized experience includes experience where you were responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. In order to qualify for this position at the GS-6 level, you must possess the following: Specialized Experience: One (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal service. Specialized experience includes, knowledge of the organization's function and interrelationships of organizational elements within the Medical Center and VA, performs duties in program support, work order control, timekeeping, and fiscal accounting, plan, coordinate, and accomplish a variety of program support tasks, such as recording and tracking specific program data and preparing and compiling data for special reports. The full performance level of this vacancy is GS 06. The actual grade at which an applicant may be selected for this vacancy is GS 05 - GS 06. PHYSICAL REQUIREMENTS: The majority of the work is sedentary but may include some physical effort, such as walking, standing, bending, sitting, and light lifting. There are no special physical demands. The incumbent must be capable of sitting for long periods of time and concentrating on details while performing the responsibilities of this position. Incumbent must be capable of maintaining his/her composure while dealing with the many facets of his/her job, such as numerous telephone interruptions, etc. Education There is not an education substitute for the occupational series. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. "VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the @context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being."
