Customer Service Associate

Walgreens • Napa, CA • 15h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1805311BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1685 TRANCAS ST,NAPA,CA,94558

Full District Office Address: 1685 TRANCAS ST,NAPA,CA,94558-03323-11822-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11822-NAPA CA

Pay Type: Hourly

Start Rate: 16.9

Max Rate: 19

Similar Jobs

Sales Account Manager

Reyes Holdings • Benicia, CA • 16h ago

Management & Administrative

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday - Friday, 4:30-5:00am start time Benefits: Medical, Dental, Vision, Retirement, Vacation Route: Concord, Martinez, Pleasant Hill and...

16h ago

Go to Apply

Project Administrative Assistant

Robert Half • Vacaville, CA • 21h ago

Management & Administrative

Description Position Summary The Project Administrative Assistant provides day-to-day administrative support to construction project teams, ensuring projects run smoothly, documentation is accurate, and timelines are sup...

21h ago

Go to Apply

Relief Account Sales Manager

Keurig Dr Pepper • Napa, CA • 1d ago

Management & Administrative

Job Overview: Relief Sales Manager for Greater Petaluma, CA Hiring Immediately The Relief Sales Manager is responsible for up-selling and fulfillment/replenishment, focusing on execution and merchandising. This person wi...

1d ago

Go to Apply

Relief Account Sales Manager

Keurig Dr Pepper • Petaluma, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

Relief Account Sales Manager

Keurig Dr Pepper • Petaluma, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

Relief Account Sales Manager

Keurig Dr Pepper • Napa, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

Administrative Coordinator - Fairfield Office

Kiewit • Fairfield, CA • 1d ago

Management & Administrative

Requisition ID: 180724 Job Level: Mid Level Home District/Group: Northern California District Department: Administration Market: Transportation Employment Type: Full Time Position Overview At Kiewit, the scale of our ope...

1d ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Napa, CA • 2d ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

2d ago

Go to Apply

TS Hazardous Waste Account Manager

Clean Harbors • Benicia, CA • 3d ago

Management & Administrative

Clean Harbors in both San Jose, CA & Benicia, CA are seeking Technical Services Account Managers . The TS Account Managers will drive new waste management business while growing existing accounts. This role focuses o...

3d ago

Go to Apply

Administrative Coordinator

ManpowerGroup • Benicia, CA • 4d ago

Management & Administrative

Our client, is seeking a Admin coordinator to join their team. As you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have [Soft Skill 1], [Soft Skill 2] and [Soft Skill 3] which...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)