2026 Bike Instructor

Berkshire East Resort • Charlemont, MA • 1d ago

Bike Instructor 66 Thunder Mountain Rd, Charlemont, MA, USA 17.00-35.00
per hour based on experience Hourly - Seasonal Benefits include free use
of facilities: Berkshire East, Zoar and Catamount, food and merchandise
discounts, friends and family vouchers Provide mountain bike
instruction, guiding and hospitality to guests riding Thunder Mountain
Bike Park. Position begins mid May and ends in mid November. Candidates
with experience coaching mountain biking, instructing similar sports or
classroom teaching are preferred, but are not required. Essential Duties
and Responsibilities: Orientate guests on the bike trail system and bike
park guidelines. Teach novice to advanced skills to guests of all ages
and ability. Enforce risk management protocols and teach guests about
the Bikers Responsibility Code. Be an ambassador for the bike park and
generate return clientele. Attend professional development training.
Educate riders on the proper use of personal protection gear. Recognize
equipment flaws or inadequacies and recommend solutions. Lead guests to
progress their skills while still remaining in control. Report trail
damage or features that need maintenance to the appropriate manager.
Perform necessary trail maintenance work when asked. Assist staff with
large bike events; (races, clinics, group outings etc.). Administer
basic first aid to guests when necessary. Assist with routine
maintenance of rental bikes & gear. Assist with bike rentals when
necessary. Perform other tasks as assigned by the manager. Minimum
Qualifications (Knowledge, Skills, Abilities): Skilled in providing
outstanding customer service. First Aid & CPR certification required.
Preferred to have completion of BICP or PMBIA instructor course, Level
1, 2 or 3. Understand calculated risk and how it varies from person to
person. Prior riding experience on technical mountain bike terrain.
Experience in leading, guiding or instructing. A willingness to progress
one\'s own riding and teaching. Adhere to company procedures for
maintaining a safe worksite. Create a safe, fun and educational
atmosphere. Facilitate amazing field experiences with our guests. Basic
bike maintenance skills such as safety checks, changing a flat and
tightening a headset etc. Core Competencies: Decision Making: Use sound
judgment to make good decisions. Friendly Service: Treat people
courteously and respond in a helpful manner. Perceptive: Identify
problems that impact job performance & initiate solutions. Physical
Demands: This is a physically demanding position. Must be physically fit
and able to lift up to 60 lbs. Must be able to stand, bend, climb, lift,
reach, push and pull repetitively. Must be mentally attentive and
focused at all times. Must be able to adapt to climate and work in
extreme weather conditions. Shift Requirements: Hours may be long,
including early morning through early evening. Frequent weekend and
holiday shifts. Age Requirements: Applicants must be at least age 16. 15
year-olds may apply as a junior instructor. Those 17 and under must
provide a MA work permit if hired. Other Requirements: CORI or Pro
Screen background check required prior to being hired. You must supply
your own equipment; bike, helmet, goggles, pads, shoes and repair tools.
Instructors must own a full face helmet and a full suspension mountain
bike

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