Remote Customer Service

ManpowerGroup • Palmdale, CA • 2h ago

Our client, a leading organization in the legal service industry, is seeking a Remote Customer Service to join their team. As a Remote Customer Service, you will be part of the Customer Support Department supporting the Project Support Team. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work independently, which will align successfully in the organization.

Job Title: Remote Customer Service

Location: Remote

Pay Range: $21/ hr

Shift: Must be able to work 8 am Pacific to 5 pm Pacific

What's the Job?

Provide courteous, professional, and timely responses to a continuous volume of customer concerns and written inquiries in English

Identify and address all customer questions and concerns effectively

Thoroughly research and understand all facets of customers' requests

Ensure the content of oral and written communication meets the needs of the target audience

Work closely with the Project Support Team to deliver exceptional customer service

What's Needed?

Excellent communication skills in English

Exceptional written skills in English

Strong conversational skills and ability to work independently

Ability to work successfully in a call center environment (sitting, talking to customers in a repetitive, regimented environment for an 8-hour shift)

High School Diploma or GED required; College Degree preferred

1-2 years of relevant experience in Customer Service or Call Center environment

What's in it for me?

Opportunity to work in a dynamic and supportive environment

Gain valuable experience in customer service and communication

Work from the comfort of your own quiet workspace with reliable internet access

Be part of a diverse and inclusive team

Potential for future growth within the organization

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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