This is a Position-Based Test conducted in accordance with CSC Rule 111A.
Application Opening: May 7, 2026
Application Filing Deadline: May 20, 2026
WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC) (https://youtu.be/inc4CF4VKFE)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area - 24 hours per day, 365 days per year.
Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov
We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.
To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc
The Pole Use and Inspection Services Manager will be responsible for overseeing all aspects of pole attachment and distributed antenna system (DAS) programs. This role manages both the pole use and DAS teams, as well as the field inspection staff. Key responsibilities include ensuring compliance with regulatory and contractual obligations, managing attachment and inspection workflows, overseeing true-up processes (billing reconciliation), coordinating with other city managers on new pole use programs such as speed cameras, and driving process improvements across the Enterprise. The position requires strategic oversight, cross-functional collaboration, and operational leadership to support infrastructure integrity and program efficiency.
The essential duties of this position include, but are not limited to:
Oversee and manage the City's DAS and pole use program to ensure operational effectiveness.
Work with legal, engineering, and operations staff to ensure that compliance with various standards, agreements, licenses, tariffs, and regulatory requirements are met.
Research and evaluate unpermitted installations on streetlight poles. Coordinate necessary enforcement actions. Work with the City attorney office and field staff to correct unpermitted installs.
Create reports, track correspondence, and records items needed to manage the program.
Manage the inspection team, including staffing, scheduling, workload prioritization. Assign resources necessary to meet operational goals.
Ensure inspection staff has the necessary qualifications, certificates, and training.
Create SOPs, plan budgets, and administer contracts.
Represent the PUC in stakeholder meetings.
Related duties as assigned.
Education: Possession of a baccalaureate degree from an accredited college or university
Experience: Three (3) years of professional experience in electric utility operations, asset management, or program management. This experience must include evaluating and recommending changes to leases or contracts and working with GIS applications and database management systems.
Substitution: Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis up to 2 years. One year (2,000 hours) of qualifying experience will be considered equivalent to 30 semester units/ 45 quarter units.
One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications (https://sfdhr.org/recruitment-details#qualifications) and Verification of Experience and/or Education (https://sfdhr.org/recruitment-details#verification) for considerations taken when reviewing applications.
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at How to Verify Education Requirements (https://sfdhr.org/node/765)
Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:
Supplemental Questionnaire Examination (Weight: 100%): Candidates who meet minimum qualifications will be invited via a separate link to complete the Supplemental Questionnaire Examination. The purpose of the Supplemental Questionnaire Examination is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to:
Knowledge of principles and practices of management, administration, budgeting, training and personnel management
Knowledge of electric utility infrastructure and asset management
Knowledge of federal, state, and local rules, regulations, and compliance standards pertaining to utility pole attachments and distributed antenna systems (DAS)
Ability to supervise, coach, and develop staff, including coordinating with cross-functional teams
Knowledge of contract and lease administration principles
Knowledge of GIS and database management
Ability to establish and maintain effective working relationships with departmental staff, representatives of other agencies and the public
Ability to communicate and present facts clearly, concisely and in a well-organized and effective manner, both orally and in writing, including the ability to prepare reports and documentation
A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process and be placed on the eligible list.
Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.
The department may administer additional position-specific selection procedures to make final hiring decisions.
Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.
Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.
Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional Information Regarding Employment with the City and County of San Francisco:
Information About the Hiring Process (https://careers.sf.gov/knowledge/process/)
Conviction History
Employee Benefits Overview (https://careers.sf.gov/benefits/)
Equal Employment Opportunity (https://www.sf.gov/what-equal-employment-opportunity-and-how-file-claim)
Disaster Service Worker (https://careers.sf.gov/knowledge/#:~:text=a%20later%20date.-,Disaster%20Service%20Workers,-By%20State%20law)
ADA Accommodation
Veterans Preference (https://careers.sf.gov/knowledge/process/exams/score-modifiers/)
Seniority Credit in Promotional Exams
Right to Work (https://careers.sf.gov/knowledge/#:~:text=Identification/Right%20to%20Work)
Copies of Application Documents
Diversity Statement (https://careers.sf.gov/knowledge/#:~:text=Learn%20more-,Diversity%20Statement,-The%20City%20and)
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov and begin the application process.
Select the "Apply Now" button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Stefanie Lim, at SMLim@sfwater.org or 415-916-6632.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
