Accounts Receivable Representative

Lithia & Driveway • United States, United States • 5h ago

Dealership:L0105 Lithia Home Office

Lithia & Driveway | Accounts Receivable Representative

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

The Accounts Receivable (AR) Representative is a liaison between Lithia Motors and our customers. The role is responsible for providing stellar customer service as it relates to both the efficient and timely collection of service and parts customer receivables as well as the professional response to inquiries regarding those receivables.

Location: Remote

Compensation Range: $16.85-24.05, with a typical starting range of $16.85-21.00. Actual pay may vary based on skills, experience, job-related knowledge, and location. Final compensation will be determined during the interview process in accordance with applicable pay equity and transparency laws.

What You'll Do

Monitor customer accounts daily and identify aged receivables

Contact customers to secure timely payments

Maintain accurate records, reports, and system updates

Handle inbound AR-related calls and billing inquiries

Research and resolve service and parts billing issues

Respond to internal and external inquiries within service-level timelines

Support additional AR and collections tasks as needed

What You'll Bring

Strong attention to detail and sense of urgency

Clear, professional communication (written and verbal)

Strong active listening and problem-solving skills

Critical thinking with the ability to evaluate and resolve issues effectively

Strong time management and ability to prioritize competing tasks

Prior customer service experience

Experience with outbound calls or collections is a plus

Comfortable navigating multiple systems and tools

We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs ?

For a more detailed view, visit: www.totalrewards.lithiadriveway.com .

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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