Customer Service Associate

Walgreens • Waukegan, IL • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1803687BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1811 BELVIDERE RD,WAUKEGAN,IL,60085

Full District Office Address: 1811 BELVIDERE RD,WAUKEGAN,IL,60085-07221-03078-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03078-WAUKEGAN IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Associate

Walgreens • Palatine, IL • 1h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1h ago

Go to Apply

Receptionist

WISCONSIN DEPT OF VETERANS AFFAIRS • Union Grove, WI • 5h ago

Management & Administrative

JOB REQUIREMENTS: The Wisconsin Veterans Home at Union Grove (WVHUG) is seeking an Office Associate to serve as Receptionist at our front desk. The Home is a 24/7/365 long-term care facility that provides comfort, suppor...

5h ago

Go to Apply

Operations Manager

CVS Health • Barrington, IL • 12h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

12h ago

Go to Apply

Operations Manager

Amazon • Kenosha, WI • 12h ago

Management & Administrative

Description External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team...

12h ago

Go to Apply

Project Manager

UL, LLC • Northbrook, IL • 1d ago

Management & Administrative

Managing the implementation of small to medium projects. Provides overall leadership and support to project team members. Acts as front-line contact on project related activities, issues, and risks. Manages the project r...

1d ago

Go to Apply

Senior Global Account Manager (Electrical)

WESCO • Glenview, IL • 1d ago

Management & Administrative

As a Senior Global Account Manager, you will maintain executive level client relationships at key large multinational organizations and provide consultative selling to support strategic long-term objectives and profitabi...

1d ago

Go to Apply

Executive Administrative Assistant

AbbVie • Mettawa, IL • 1d ago

Management & Administrative

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r...

1d ago

Go to Apply

Manager, Channel Marketing

Capital One • Riverwoods, IL • 1d ago

Management & Administrative

Manager, Channel Marketing We are looking for a high-impact Channel Marketing Manager to serve as the architect for our next phase of growth. We have an established foundation in offline channels-Direct Mail, Telemarketi...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Deerfield, IL • 2d ago

Management & Administrative

2d ago

Go to Apply

Entry Level Security Officer - 3rd Shift0

Securitas Security Services USA, Inc. • Lincolnshire, IL • 2d ago

Management & Administrative

Entry Level Security Officer - Full Time - Lake Forest, IL Wage : $16.50/HR Available Schedule: 3rd/Overnight Shift Thinking about joining the Security Field? Then this is the perfect role for you!! Join our team at Secu...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)