Senior Account Manager (Northeast National Accounts)

CVS Health • Albany, NY • 2h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Senior Account Manager for large complex Enterprise Accounts customers.

Serves as the primary day-to-day contact for all products and services and advocates for the customer's needs within the organization.

Develops and implements account management strategies to build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives for existing customer with diverse products, and vendor relationships with membership is specific geographies.

Fundamental Components:

Develops and executes account management strategies for strategic, complex, sensitive, large customers. This also includes discussions on service levels and expectations, process improvements, maintaining accuracy of benefits plans, identification of gaps in service levels, and determination of root causes and solution development through cross-functional coordination via internal and external decision makers.

Works collaboratively within Aetna and across business functions to ensure customer needs are understood and key issues are addressed.

Responsible for Customer Relationship Management for day-to-day contact and various Third Party Vendor contacts.

Understands industry trends, regulatory/legislative changes and Aetna policy changes and able to explain impact to the Customer's/Account Strategy.

Co-leads coordination for communications of any CVS/Aetna News (i.e. general business announcements, operational support, etc.)

Required to communicate with internal and external parties. May require travel to offsite locations for in-person meetings.

Skills Required for this Role:

Adept at execution and delivery (planning, delivering, and supporting) skills.

Adept at problem solving and decision making skills.

Adept at collaboration and teamwork.

Adept at growth mindset (agility and developing yourself and others) skills.

Flexible mindset.

Experience Required:

5+ years of relevant account management health care industry experience.

Demonstrated experience working with large National sized customers as an Account Manager.

Education:

Bachelor's degree in business or related field or equivalent experience.

Health & Life license.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 06/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Client Project Manager

Highmark Health • Albany, NY • 1h ago

Management & Administrative

Company : Highmark Health Job Description : JOB SUMMARY This role is responsible for the successful planning, execution, and delivery of projects, ranging from mid-size to large individual initiatives. The individual in...

1h ago

Go to Apply

Consultant, Strategic Planning/Execution

Cardinal Health • Albany, NY • 1h ago

Management & Administrative

What Strategic Planning/Execution contributes to Cardinal Health Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business anal...

1h ago

Go to Apply

Fujifilm Sales Manager

Fujifilm • Albany, NY • 2h ago

Management & Administrative

Position Overview Responsible for working within an assigned territory or market segment, to increase total territory sales through new account acquisition, and new product penetration in existing Fujifilm customers. Sel...

2h ago

Go to Apply

Channel Sales Manager (East)

Fujifilm • Albany, NY • 2h ago

Management & Administrative

Position Overview The purpose of this role is to achieve sales goals while creating an ongoing, mutually profitable relationship with Channel partners that significantly contributes to the achievement of the business goa...

2h ago

Go to Apply

Manager of Supply Chain Logistics Specialty

Trinity Health • Troy, NY • 6h ago

Management & Administrative

Employment Type: Full time Shift: Day Shift Description: Purpose Guides, trains, mentors & monitors Supply Chain colleagues while contributing to the development & execution of Departmental, Ministry & System...

6h ago

Go to Apply

Executive Administrative Assistant (61921)

Adams and Associates • Glenmont, NY • 7h ago

Management & Administrative

Salary Range $23.20 - $23.20 Hourly Position Type Full Time Education Level High School Category Education Description Now Hiring: Executive Administrative Assistant - The Right Hand to Leadership Inspire, and Make a Dif...

7h ago

Go to Apply

Administrative Assistant 1, Central Office;

New York State Civil Service • Albany, NY • 7h ago

Management & Administrative

NY HELP Yes Agency Mental Health, Office of Title Administrative Assistant 1, Central Office; Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit ASU - Administrative Services Unit (C...

7h ago

Go to Apply

Staff Product Operations Manager

Confluent • Albany, NY • 12h ago

Management & Administrative

Location: Remote, United States Employment Type: FullTime Location Type: Remote Department Product Compensation: $222.1K - $261K - Offers Equity At Confluent, we are committed to providing competitive pay and benefits th...

12h ago

Go to Apply

Accenture Digital Video Solutions Presales Manager for AVS

Accenture • Albany, NY • 16h ago

Management & Administrative

We Are: Digital Video Solutions (DVS) is part of Technology within Accenture - a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specializ...

16h ago

Go to Apply

SAP Manufacturing Workstream Manager - Automotive

Accenture • Albany, NY • 21h ago

Management & Administrative

We Are: Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We're building the smarte...

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)