Strategic Account Manager
Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
The Strategic Account Manager is responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services based on business size and scope. Acts as a resource to team members and may assist with on-boarding of new sales associates.
How you will make an impact:
Achieves retention and growth targets through expert execution of sales process.
Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities.
Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.
Develops strategic business plans to address broker and/or client needs. Conducts broker/agency education on pertinent topics.
Acts as primary customer contact.
Coordinates with internal partners to meet and exceed client expectations. Drives opportunities for additional growth and product sales.
Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment.
Provides consultative and strategic sales knowledge to Individual, Small and/or Large Groups with a solid understanding of client and company objectives. Acts as a resource to team members and may assist with on-boarding of new sales associates.
Minimum Requirements:
Requires a BA/BS and a minimum of 6 years of sales experience; or any combination of education and experience which would provide an equivalent background.
Sales license required.
Preferred Skills, Capabilities and Experiences:
Experience with office tools, cloud-based software, social media & collaboration tools strongly preferred.
5 years of direct Account Management experience in both Dental & Vision at the 2,500+ subscriber threshold with the experience and ability to set strategy for retention and selling the renewal to maintain a high level of account persistency strongly preferred.
Able to present complex data and trends to clients and consultants strongly preferred.
Able to coordinate and respond to highly escalated service issues and day to day consultation to ensure the benefits meet the needs of our clients and members strongly preferred.
Able to travel 20% strongly preferred.
Current broker relationships throughout CA strongly preferred.
For candidates working in person or virtually in the below locations, the salary* range for this specific position is $106,080 to $159,120.
Location: California
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration (https://info.flclearinghouse.com/) .
