Customer Service Representative

Robert Half • Las Vegas, NV • 1h ago

Description We are looking for a Customer Service Representative to support a manufacturing operation in Las Vegas, Nevada. This Long-term Contract opportunity is ideal for someone who excels at coordinating customer orders, collaborating across internal teams, and keeping clients informed throughout the order lifecycle. The role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while delivering dependable service across a range of product lines.

Responsibilities:

Coordinate quote requests with the appropriate internal team and relay essential details to support accurate and timely responses.

Partner with intake, quoting, and sales teams to address questions, support project activity, and participate in kickoff discussions for new customer orders.

Oversee customer account administration and ensure order-related records remain complete, current, and organized.

Process orders with accuracy and urgency, including collecting deposits or payments when required and preparing ticket selections within established timelines.

Enter and upload order documentation to customer portals and shared internal files while maintaining clear, up-to-date order information.

Monitor open orders, revise shipping schedules in the system as needed, and communicate timeline changes to customers and sales representatives.

Perform stock availability checks and send shipment notifications for direct-ship orders to keep customers informed.

Handle post-order activities and respond to customer requests tied to national accounts, hospitality, international, private label, and other specialized programs. Requirements - Previous experience in customer service, call center support, or order entry within a fast-paced business environment.

Ability to manage inbound and outbound communication professionally while resolving questions from customers and internal teams.

Familiarity with order management processes, shipping coordination, and customer account support.

Working knowledge of Salesforce, Zendesk, and Microsoft Office 365.

Experience supporting manufacturing, OEM, or product-based organizations is strongly preferred.

Strong organizational skills with close attention to detail and the ability to manage multiple tasks at once.

Clear verbal and written communication skills with a customer-focused and solution-oriented approach. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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