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Customer Service Representative

Adecco US, Inc. • Shelburne, VT • 2d ago

Customer Service Representative (Remote - USA)

Employer: Adecco

Employment Type: Full-Time

Location: Fully Remote (United States only)

Pay Rate: $19.23 per hour

Position Overview

Adecco is hiring a detail-oriented and technically proficient Customer Service Representative for a full-time, fully remote opportunity. This role supports a client in the transportation services industry by processing, reviewing, and verifying regulatory filing information using proprietary software systems.

The ideal candidate is comfortable working independently in a remote environment, demonstrates strong attention to detail, and has exceptional computer and data accuracy skills.

Schedule & Training

Standard Hours: 8:30 a.m. - 5:00 p.m. Eastern Time

Rotational Shift: After successful completion of a 90?day probationary period, candidates will rotate into a later shift of 9:30 a.m. - 6:00 p.m. Eastern Time

Training: Conducted remotely; full training provided on the client's proprietary software platform

Equipment

Company-provided computer and telephone equipment

Key Responsibilities

Process and verify the accuracy of filing requests with federal agencies

Retrieve, analyze, and validate rate and contract filing data

Utilize a proprietary software system to complete filings and updates

Maintain accurate customer profiles and documentation

Communicate updates and findings to appropriate internal departments

Provide prompt, accurate, and professional customer interactions

Required Skills & Qualifications

Strong computer and technical proficiency

Exceptional attention to detail and data accuracy

Ability to work independently in a fully remote setting

Strong written and verbal communication skills

Comfortable learning and navigating proprietary software systems

Pay Details: $19.23 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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