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Technology Operations Manager

Ascension Health • Chicago, IL • 1h ago

Your future role at a glance

Location: Hoffman Estates, IL | Hybrid

Department/Specialty: Market Technology Team

Schedule: Day shift | Full-time

Salary range: $116,413.44 - $162,273.41 per year

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options

Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance

Time to recharge: pro-rated paid time off (PTO) and holidays

Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Family support: parental leave, adoption assistance and family benefits

Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How you'll make an impact in this role

Serve as a primary technology advisor and consultative partner to ministry leadership, aligning innovative IT roadmaps with Ascension's overarching organizational goals and long-term business strategy.

Spearheads end-to-end healthcare IT demand management-from idea request intake and solution conceptualization through governance, prioritization, and project initiation-ensuring alignment with IT standards, clinical workflows, regulatory requirements, and optimized delivery capability to maximize patient, operational, and business value.

Orchestrate the seamless delivery of technology solutions and portfolios, maintaining executive-level transparency while overseeing high standards of customer satisfaction and performance.

Drive organizational transformation by leading teams through complex changes and facilitating rapid, cross-functional resolutions during critical technical events or system crises.

What minimum requirements you'll need

Education:

High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

What additional preferences we're seeking

Healthcare technology experience

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRightsSp6.12.pdf) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

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