Healthcare Support Specialist

U.S. Bank • Chicago, IL • 2h ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Healthcare Support Specialist is a customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working under the direction of Healthcare Relationship Managers and Practice Finance Business Development Officers. Supports sales teams in executing a One Bank strategy and growing market share. Responsible for retaining and deepening client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional.

The Healthcare Support Specialist role is heavily focused on working directly with Healthcare Relationship Managers and Business Development Officers to ensure that the sales validation on all Salesforce opportunities are completed accurately and timely to ensure real-time reporting for all products and correct incentive credit for bankers.

Basic Qualifications

Bachelor's degree, or equivalent work experience

Typically seven or more years of job-related experience

Preferred Skills/Experience

Experience working with closing commercial loans for the healthcare industry

Considerable knowledge of departmental and bank products and services

Proven customer service and problem resolution skills

Proficient computer navigation skills using a variety of software packages including nCino, Salesforce, and Microsoft Office applications

Effective interpersonal, verbal and written communication skills

Expert level user with nCino and Salesforce software

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $30.29 - $40.38

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Similar Jobs

Registered Nurse Inpt Dialysis

Trinity Health • Maywood, IL • 1h ago

Hospital & Medical

Employment Type: Full time Shift: 12 Hour Evening Shift Description: Full Time Inpatient Dialysis 11a-11p Bi-weekly Friday and Saturday Great opportunity for a Registered Nurse, RN to work in an organization that focuses...

1h ago

Go to Apply

Technical Product Lead, Commercial Banking

Deloitte • Chicago, IL • 2h ago

Hospital & Medical

Position Summary Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals re...

2h ago

Go to Apply

Hospitality Associate

Robert Half • Chicago, IL • 2h ago

Hospital & Medical

Description We are looking for a Hospitality Associate to support daily front-of-house and meeting space operations in Chicago, IL. This Contract position is ideal for someone who enjoys creating a welcoming environment...

2h ago

Go to Apply

Medium Enterprise Account Executive - Healthcare

Workday, Inc • Chicago, IL • 2h ago

Hospital & Medical

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13452210 Your work days are brighter here. Were obsessed with making hard work pay...

2h ago

Go to Apply

Hospitality Associate

Robert Half • Chicago, IL • 2h ago

Hospital & Medical

Description We are looking for a Hospitality Associate to support daily front-of-house and meeting space operations for a contract position based in Chicago, IL. This role focuses on creating a well-prepared, organized e...

2h ago

Go to Apply

Physical Therapist Assistant

Select Medical • Chicago, IL • 3h ago

Hospital & Medical

Overview Position: Physical Therapist Assistant Location : 1725 W Harrison Street Suite 440 Chicago, IL Schedule: Full Time Compensation: $28.00 - $34.00 /hour RUSH Physical Therapy is looking for a physical therapy assi...

3h ago

Go to Apply

Physical Therapy Assistant - Evergreen Park, IL

UnitedHealth Group • Evergreen Park, IL • 3h ago

Hospital & Medical

Requisition number: 1060403 Job category: Healthcare Delivery, Rehabilitation Services Explore opportunities with IL Home Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and familie...

3h ago

Go to Apply

Security Officer Hospital

Allied Universal • Chicago, IL • 10h ago

Hospital & Medical

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

10h ago

Go to Apply

Ambulance Communication Center Manager

Medical Express Ambulance Service • Skokie, IL • 11h ago

Hospital & Medical

Location: Skokie, ILType: Full-Time | 24/7 Operations Position Overview MedEx is hiring a Dispatch Manager to oversee the daily operations of our 24/7 ambulance communications center. This role demands flexibility, leade...

11h ago

Go to Apply

Area Executive Director - Hospice

UnitedHealth Group • Chicago, IL • 11h ago

Hospital & Medical

Requisition number: 1060365 Job category: Medical & Clinical Operations Explore opportunities with LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Opt...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)