Job Description
This role will support the strategy, execution, and optimization of Nordstrom's customer health and the consolidated financial planning process for the Marketing & Credit Finance team. Key responsibilities include close and forecast consolidation, customer planning, and providing insights and recommendations to senior leadership. The candidate is proactive, a creative problem solver, has excellent attention to detail, and is committed to building and refining existing processes. You love partnering across finance and the business to solve complex problems in a fast-paced environment.
** This role is Hybrid and will require you to be in office 4 days per week in downtown Seattle, WA.
A day in the life...
Lead the close, forecast, and planning cycles for the Marketing & Credit area, providing consolidated reporting that clearly highlights key storylines for a senior leadership audience
Collaborate with cross-functional business and finance partners to develop customer plans inclusive of key customer metrics (e.g., active and new customers, trips, spend per customer)
Lead the design and implementation of a new customer profitability measurement framework, establishing cohort-level tracking and ongoing reporting to inform strategic decision-making
Act as liaison between Marketing Finance and Corporate FP&A, ensuring alignment around planning and forecast calendars, business-specific storylines, and enterprise-wide financials
Support weekly and monthly business reviews that provide insight around current business and customer performance, and create alignment around forward-looking forecasts and plans that can be actioned against
Support the labor planning process for Marketing and Credit working directly with HR and senior leadership to establish plans and performance tracking
Support the Marketing and Credit allocation process including development of allocation planning models and methodology
Embrace and champion change with a focus on implementing, editing, and improving processes across finance and the business, including leveraging AI and automation tools to streamline workflows
Collaborate and build credibility across the organization, where key partnerships include business leaders, cross-functional finance and accounting teams, strategy and analytics, and marketing/credit business partners
Create materials that clearly and effectively communicate insights and recommendations through storytelling tools such as MS Excel, PowerPoint, and Looker
You own this if you have...
5+ years of related experience in FP&A, retail preferred
BA/BS Degree in Finance or Accounting; MBA or comparable experience preferred
Proven experience effectively managing the monthly close, budget, and forecasting process
Proven experience in analyzing, modeling, and reporting financial performance with the ability to develop end-to-end business cases with input from key business stakeholders
Strong analytical and financial modeling skills; ability to design and build robust models for forecasting, scenario planning, and consolidation
Demonstrated ability to manage priorities and timelines across multiple concurrent workstreams
Excellent computer skills including Excel, SQL, Anaplan, PowerPoint, and Looker
Ability to simplify and tailor messages for different audiences; proficient verbal, written, and PowerPoint storytelling skills
Ability to independently develop processes and deliverables from general direction
Excellent verbal and written communication skills with the ability to facilitate discussions with leaders at the Director and VP level
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$93,500.00 - $155,000.00 Annual
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\Overview\17-19.pdf
About Us
We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!
