Concierge PRN

AdventHealth • Tampa, FL • 3h ago

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:

PRN

Shift:

Day (United States of America)

Address:

3100 E FLETCHER AVE

City:

TAMPA

State:

Florida

Postal Code:

33613

Job Description:

Manages and oversees the daily operations of the department, ensuring efficient workflow and high-quality service delivery. Collaborates with multi-disciplinary healthcare providers to develop and implement patient care plans. Utilizes problem-solving skills to address and resolve operational and clinical issues. Demonstrates leadership ability by guiding and motivating staff, fostering a positive work environment. Works independently, making frequent decisions and judgments in clinical areas, while also collaborating as part of a team. Utilizes Excel, Word, Qlikview, and other IT programs for financial management and data analysis. Conducts data analysis to determine planning, feasibility, and market strategies, supporting business planning and financial management. Other duties as assigned. Employs process improvement knowledge to enhance departmental procedures and patient outcomes. Develops and monitors expense and revenue budgets, ensuring financial stability and resource allocation. Applies HR skills to manage employee behavior and motivation, including performance evaluations and training. Communicates effectively with all ages, socioeconomic, and educational levels, both in writing and verbally. Analyzes financial reports and facilitates cost-management processes to maintain budgetary compliance.

Knowledge, Skills, and Abilities:

Good communication skills and must be fluent in English - speaking, reading and writing. Required

Must have a clear, concise, audible and professional voice. Good telephone skills required

Demonstrated interpersonal skills, a positive demeanor, and enthusiasm combined with a desire to serve are essential Required

Diplomacy, tact and demonstrated good judgment are required

Able to work independently and follow instructions Required

Education:

Associate's in Hospitality [Preferred]

High School Grad or Equiv [Required]

Field of Study:

N/A

Work Experience:

1+ hospitality, hotel guest services or hospital setting [Required]

2+ years related work experience as a concierge or guest service representative in a hotel or large institution [Preferred]

2+ years customer service experience in a related role required, preferably an acute care setting [Preferred]

Additional Information:

Concierge training/certification or equivalent [Preferred]

Licenses and Certifications:

N/A

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.87 - $25.38

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Experience

Organization: AdventHealth Tampa

Schedule: Per diem

Shift: Day

Req ID: 151979961