General Manager

Marriott • Harrisonburg, VA • 2h ago

Additional Information

Job Number 26053337

Job Category Property Leadership

Location Courtyard by Marriott Harrisonburg, 1890 Evelyn Byrd Ave, Harrisonburg, Virginia, United States, 22801 VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20by%20Marriott%20Harrisonburg%2C%201890%20Evelyn%20Byrd%20Ave%2C%20Harrisonburg%2C%20Virginia%2C%20United%20States%2C%2022801)

Schedule Full Time

Located Remotely? N

Position Type Management

Expiration Date: 06/15/2026

Additional Information: This hotel is owned and operated by an independent franchisee, Oliver Companies, Inc.. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary

The General Manager provides leadership and management for all hotel operations including team member staffing and relations, budgeting and financial responsibilities, forecasting, sales and marketing, guest services and facilities management. The General Manager is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

Develops, coordinates and implements all day-to-day operations of the hotel

Directs efforts related to team member staffing including recruitment, orientation, training & development, scheduling, counseling, performance management, and other team member relations issues

Maintains personal connections with guests, clients and community organizations

Prepares annual operating budget to include a sales, marketing and revenue management plan

Analyzes financial performance by comparing actual performance to planned performance, identifying variances, and initiating corrective action

Maintains product and service quality standards by implementing policies and procedures, investigating deficiencies/complaints, and initiating corrective action

Inspects guestrooms to ensure all company and brand cleanliness standards are met

Monitors and upholds procedures for control of supplies, keys, monies and credit

Monitors and upholds procedures for safety and security of hotel staff and guests

Maintains knowledge, skills, and abilities needed to perform any position at the hotel

Remains current on industry trends and local market activities

Performs additional responsibilities as assigned by leadership

Qualifications

College degree or the equivalent in related work experience

5 or more years of hotel experience with three years in a management position

Strong interpersonal and communication skills

Ability to speak clearly and listen attentively

Ability to read and write effectively

Ability to resolve problems effectively

Ability to manage stressful situations with poise and finesse

Conduct work-related functions in a professional manner

Medical, Dental, PTO, 401K. 75-85K depending on experience.

This company is an equal opportunity employer.

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