Application Analyst Epic Willow Inpatient

Intermountain Health • West Valley City, UT • 1h ago

Job Description:

This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.

(e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management)

JOB DETAILS

Fully remote. M- F. Normal business hours.

Rotating On Call responsibilities for overnight and weekends

Candidates with Epic Willow Inpatient certification with demonstrated experience supporting and working within Epic applications are strongly preferred.

At this time the following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers.

California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, Washington.

Job Description

As an Epic Application Analyst, you'll independently support, configure, and optimize Epic applications that clinicians rely on to safely deliver patient care. You'll take ownership of applications across their lifecycle, translating business and clinical needs into effective system solutions, resolving complex issues, supporting integrations, and leading small to mid-sized initiatives. This role partners closely with clinical and operational stakeholders, requires strong application knowledge and independent decision-making, adherence to change management standards, and maintenance of required Epic certifications, while contributing to meaningful improvements in workflows and patient outcomes.

Essential Functions

Provides application support through analysis, troubleshooting, and issue resolution

Translates business and technical requirements into system configuration and solutions

Configures, tests, implements, maintains, and monitors applications and workflows

Documents and recommends workflow and system design improvements

Partners with vendors and stakeholders to support integrations and third-party systems

Manages small to mid-size projects and related deliverables

Follows testing, documentation, change management, and governance standards

Supports reporting needs, training materials, and knowledge resources

Participates in on-call, command center, and team activities as required

Skills

Proficiency with Microsoft Office tools including Excel

Strong application, system analysis, and business process knowledge

Ability to document requirements and determine appropriate solutions

Strong analytical, problem-solving, and troubleshooting skills

Effective written and verbal communication skills ?

Minimum Qualifications

Minimum of two years of related work experience, or active pursuit of a bachelor's degree with four years of related experience

Ability to obtain and maintain required Epic application certifications

Preferred Qualifications

Bachelor's degree in information technology, healthcare, business, or a related field. Additional relevant experience may substitute for education with supervisory and HR approval

Requirements

Ability to operate computers and related IT equipment using hands and fingers

Ability to see and read computer monitors and documentation

Ability to sit or stand for extended periods while performing work

Location:

Lake Park Building

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$32.10 - $50.57

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

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