Medical Receptionist

Robert Half • Auburn Hills, MI • 1h ago

Description We are looking for a personable and organized Medical Receptionist to join our team on a Contract basis. In this role, you will support both in-person visitors and telehealth patients by guiding them through intake and follow-up steps with care and attention to detail. This position is ideal for someone who stays composed in a fast-moving environment, communicates clearly, and handles scheduling details with accuracy.

Responsibilities:

Welcome patients and families for walk-in intake visits, creating a positive and detail-oriented first impression in person and through telehealth interactions.

Complete registration activities by verifying identification, collecting insurance information, and setting up or updating patient records in the system.

Explain portal access and other intake-related information so patients understand the next steps in their care experience.

Assist individuals and family members with required intake documentation, including consent and privacy-related forms, while ensuring accuracy and completeness.

Manage the check-out process by updating chart details, recording staff assignments, and arranging follow-up visits based on service needs.

Coordinate appointment scheduling with close attention to timing, provider availability, and other details that affect patient flow.

Adapt to changing lobby volume and daily priorities while maintaining a calm, responsive approach to patient service.

Learn additional front-desk duties over time through training, shadowing, and guidance from leads and administrative support staff. Requirements - Experience with patient scheduling in a medical or behavioral health front office setting.

Working knowledge of reception workflows, including patient check-in and check-out procedures.

Familiarity with basic medical terminology and the ability to use it appropriately in administrative tasks.

Strong attention to detail, especially when coordinating appointments and updating patient information.

Ability to support patients and families with forms in a clear, respectful, and helpful manner.

Comfort working with both in-person and virtual interactions as part of a patient-facing administrative role.

Flexibility to manage shifting activity levels and respond effectively in a walk-in care environment. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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