Job Description
Commercial Lines Account Manager
Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you!
At HUB, we value education, innovation, and continuous learning, and we're excited to support you on your career journey.
As an Account Manager, you will be the main contact for our clients. You will build relationships with your team and clients while assisting them with customer service and ensuring their needs are met. You will have continuous learning and development opportunities to work towards your career goals.
Your job responsibilities as an Account Manager:
Provide exceptional service with accuracy in processing renewals, endorsements, policies, and audits by agency required timelines. Ensures timely processing of invoices and client requests.
Work with client/team on gathering marketing data, preserving quotes, client/carrier correspondence and updated client information in agency management system.
Prepares and implements all transactions, paperwork, and internal processing for assigned accounts.
Obtain quotes from carriers for new and existing business. Review initial carrier proposals for accuracy and prepare initial client documents.
Prepares reports, proposal and comparisons for team as required.
Advanced knowledge of carrier online systems for obtaining quotes, loss runs, billing information, policy documents, etc.
Acts as liaison between clients and insurance carriers to resolve service issues.
Follow HUB's Broker Standards policies and procedures.
Additional duties as assigned.
Qualifications:
Bachelor's degree or equivalent from four-year college or university preferred.
One year of experience related to commercial lines account management preferred.
Experience with Epic and other insurance related software preferred.
Earned and ability to maintain state property and casualty insurance license required.
An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications.
Knowledge of insurance agency operations.
Excellent verbal and written communication skills
Team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.
Strong communication, interpersonal, multi-tasking, and organizational skills.
Must be thorough, detail-oriented and is responsible for working with confidential information.
Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs.
Ability to function independently with minimal supervision.
What makes us different than all the rest?
Our Vision: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
Our Core Values:
Entrepreneurship: We encourage innovation and educated risk-taking.
Integrity: We do the right thing every time.
Teamwork: We work together to maximize results.
Accountability: We measure and take responsibility for outcomes.
Service: We serve customers, communities and colleagues.
We are the perfect fit if you:
Are seeking a progressive work environment at a rapidly growing organization
Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
Are focused on learning and development to enhance your industry knowledge and expertise
Are a self-starter willing to invest time and energy to learn the technical aspects of our business
Believe in integrity and building success by developing relationships with others
At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
When you join the team at HUB International, you become part of a global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.
Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 600+ offices across North America, Canada and Puerto Rico.
What we offer you:
A rewarding career helping local businesses in the community
Rewards for top performers
Medical/dental/vision/life insurance
Paid Parental Leave
Health Savings Account
401k matching program
Voluntary insurance options
Life and disability Plans
A work/life balance because that's important for all of us
Opportunity to learn from the expertise of your coworkers
Growth- HUB is growing, and so can your career
Ability to be part of a motivated, winning team
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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