Property Claims Adjuster
Date: Apr 28, 2026
Location(s): North Palm Beach, FL, US, 33408
Company: NextEra Energy
Requisition ID: 94843
At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.
Position Specific Description
Palms Insurance is seeking an experienced and driven Property Claims Adjuster to join our Claims Department. In this role, you will investigate, evaluate, and resolve property claims across affiliate and non-affiliate programs, ensuring fair, accurate, and timely outcomes consistent with policy terms and Palms Insurance's commitment to claims excellence. The ideal candidate brings solid property claims experience, strong analytical instincts, and a collaborative approach to working with internal teams, TPAs, and Business Management partners.
Key Responsibilities
Claims Investigation & Evaluation:
Investigate and evaluate property claims from first notice of loss through resolution, including coverage analysis, liability assessment, and damage valuation
Conduct thorough reviews of policy terms, conditions, exclusions, and endorsements to render accurate coverage determinations
Coordinate field inspections, independent adjuster assignments, and vendor engagements as needed to support claims evaluation
Identify and pursue subrogation opportunities and coordinate with legal counsel on recovery efforts
Escalate complex, high-exposure, or long-tenured claims in accordance with internal reporting protocols
Claims Administration & Documentation:
Maintain accurate, well-organized claim files in Palms' claims system, including all correspondence, coverage analyses, reserve documentation, and closure notes
Set and maintain adequate reserves throughout the life of the claim, adjusting as new information develops and escalating per large loss reporting requirements
Monitor and manage claim diaries to ensure timely follow-up and resolution
Prepare and submit required large loss reports, reserve change documentation, and claims status updates to department leadership
TPA & Vendor Oversight:
Monitor TPA claim handling activities to ensure consistent application of policy terms and compliance with Palms Insurance's claims standards and SLAs
Participate in TPA stewardship meetings, file audits, and reviews as part of the department's risk-based TPA oversight program
Collaborate with claims support vendors to ensure quality outcomes and cost-effective resolution
Compliance & Quality:
Contribute to audit preparation, regulatory filings, and compliance documentation
Identify and communicate emerging claims trends, coverage issues, and process improvement opportunities to department leadership
Collaboration:
Partner cross-functionally with Underwriting, Actuarial, Finance, Legal, and Compliance teams to support sound claims outcomes and portfolio insights
Contribute to a team culture grounded in fairness, transparency, and continuous improvement
Qualifications:
5+ years of property claims handling experience, including coverage analysis and damage valuation
Strong working knowledge of property insurance policy language, terms, and conditions
Experience with reserve setting and large loss escalation protocols
Excellent written and verbal communication skills
Experience handling commercial property claims
Valid Adjuster Licenses
Preferred
Familiarity with subrogation principles and recovery workflows
Experience with claims management platform
TPA oversight or vendor coordination experience
Active pursuit of or completion of CPCU, AIC, or equivalent industry designation
Competencies
Sound judgment and analytical thinking in complex coverage scenarios
Accountability and integrity in claims handling
Proactive communication and transparency with internal and external stakeholders
Adaptability in a dynamic, growth-oriented environment
Commitment to policyholder fairness and regulatory compliance
Job Overview
This position is responsible for handling personal injury and major property damages claims asserted by or against the company.
Job Duties & Responsibilities
Investigates, evaluates and negotiates satisfactory settlements of personal injury and major property damage claims
Provides support and assistance to company attorneys throughout the claims litigation process, including court testimony
Performs other job-related duties as assigned
Required Qualifications
Valid Driver's License (NON CDL)
High School Grad / GED
Experience: 6+ years
Preferred Qualifications
Bachelor's Degree
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.
Employee Group: Exempt
Employee Type: Full Time
Job Category: Legal/Regulatory/External Affairs
Organization: Palms Management Services, LLC
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.
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