Summary This position is located at VA Altoona in the Patient Care Service Line. The Escort performs clinical transport and delivery functions in accordance with facility policy. Responsibilities Major duties include, but may not be limited to: Provides transport/escort of patients to and from clinical units, clinics, and ancillary departments of the medical center and other off-station appointments. Assists nursing staff to transfer patients to and from bed to wheelchair/litter/vehicle. Provides pickup and delivery of diagnostic specimens, pharmacy requests and non-narcotic medications, medical records, supplies, equipment, and patient clothing and other errands as assigned. Provides emotional support to patients/families through a kind, caring manner. Recognizes obvious physical and behavioral changes in patients and responds appropriately. Use and the care of standard equipment and supplies. Responds appropriately and seeks assistance during emergencies. Applies the principles of good body mechanics and standard precautions while performing patient care duties. Assists with toileting and basic personal care while maintaining privacy and dignity of the patient. Practices standard precautions and appropriate isolation techniques. Assures availability of functioning wheelchairs and litters and maintains proper storage of equipment. Follows established safety practices and reports to the supervisor, as promptly as possible, unsafe conditions and unsafe or broken equipment, unsafe practices or occupational illness or injury which is sustained. Adheres to all safety and health standards, regulations, and work practices and uses proper protective equipment as required. Performs other duties as assigned. Work Schedule: 8:00am - 4:30pm, Monday - Friday Position Description Title/PD#: Escort / PD01792A Critical Skills Incentive (CSI): Not approved Relocation/Recruitment Incentives: Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Pre-employment physical required Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/04/2026. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Ability to Do the Work of the Position without More Than Normal Supervision Ability to Interpret Instructions, Specifications, etc. (Other Than Blueprint Reading) Dexterity and Safety Work Practices (Including Keeping Things Neat, Clean, and in Order) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions: The work includes lifting, walking, pushing, stooping, reaching, standing, sitting, and bending. Proper body mechanics must be utilized. The employee must be able to use a variety of assistive mechanical devices in the transferring and transporting of patients. Education Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
