Assistant Service Manager (Sales & Operations)

Batteries Plus Bulbs • Reisterstown, MD • 2h ago

11813 Reisterstown Road, Reisterstown, MD 21136, USA | Hourly | 23.00-26.00 per hour Based on Experience and Performance | Full Time

| Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term Disability, 401K Retirement Plan, 401k Match, Paid Vacation, Paid Holidays, Employee Discounts

Location: 11813 Reisterstown Rd, Reisterstown, MD 21136

Schedule: Full-Time | 45 Hours | Weekday + Weekend Shifts

Lead With Integrity. Grow With Stability.

We're seeking a customer-first Assistant Service Manager who believes strong sales results should be built on trust, professionalism, and long-term relationships - not pressure or shortcuts.

This is a hands-on leadership role for individuals who want to grow into Store Manager positions while maintaining integrity, balance, and a team-focused culture.

At Batteries Plus, performance matters - but how we achieve it matters just as much.

Our leadership team is built around sustainable growth, stable scheduling, and long-term development - not burnout or high-turnover retail practices.

What This Role Is About

Assistant Service Managers play a key role in creating a healthy, high-performing store environment. You will:

Lead by example in customer interactions and ethical selling practices

Coach and develop Sales Consultants and Technicians

Support daily sales performance while maintaining a customer-first culture

Monitor performance metrics and help the team improve through structured coaching

Support inventory, operations, and overall store execution

Step into store leadership responsibilities when needed

This role balances accountability with mentorship, sales results with customer trust, and growth with stability.

Pay & Earning Potential

On-Target Earnings (OTE): $23.00 - $26.00 per hour (Approximately $54,000 - $61,000 annually based on scheduled hours)

Includes base pay, built-in overtime, weekend premium, and performance-based incentives

Leadership-level earning potential tied to store performance and team development

Structured leadership development and advancement path to Store Manager

Who This Role Is a Good Fit For

This position is ideal for someone who:

Has prior supervisory, leadership, or high-level sales experience

Values ethical sales practices and long-term customer relationships

Enjoys coaching others and building team culture

Is motivated by performance but does not compromise integrity to achieve it

Wants a stable leadership career with long-term advancement opportunity

Many of our Store Managers began in this role or in customer-facing positions and advanced by consistently delivering strong results while building trusted teams.

Minimum Qualifications

High school diploma or equivalent

18 years or older

Valid driver's license

Prior supervisory, leadership, or high-performance sales experience

Ability to work a full-time schedule including weekends

Strong communication and organizational skills

Preferred (Not Required)

Experience in retail sales leadership

Background in wireless, automotive, electronics, or specialty retail

Experience managing performance metrics and coaching team members

Why Batteries Plus? We are a locally owned Batteries Plus organization with 6 retail locations, supported by a central warehouse and commercial sales department. Our Assistant Managers work closely with upper management levels and franchise ownership for development in their management track.

Our management team is stable, experienced, and committed to promoting from within. We believe in rewarding performance, developing leaders, and building careers that are sustainable and professionally fulfilling.

If you're looking for a leadership opportunity where integrity, results, and long-term growth coexist - this is a strong fit.

Apply Now Apply in under 3 minutes. Qualified candidates are typically contacted within 24-72 hours.

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