Working Title: Lead Agency Evaluator
Job Class: Human Services Program Representative 1
Agency: Human Services Dept
Job ID : 93801
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 04/27/2026
Closing Date : 05/11/2026
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : DHS-Central Office / ADSA Lead Agency Review
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Lead Agency Evaluator is responsible for providing statewide evaluation and oversight of lead agency (county, Tribal Nation, and Managed care organization) administration of Minnesota's Home and Community-Based Services (HCBS) programs. The role ensures that local implementation of state and federal requirements aligns with DHS expectations for quality, consistency, and program integrity. Through the Lead Agency Review process and related oversight activities, this position directly contributes to statewide compliance, continuous improvement, and the integrity of Minnesota's publicly funded long-term services and supports.
This work includes developing, administering, and maintaining evaluation protocols used to assess lead agency performance and compliance with state and federal regulations. This includes identifying effective organizational practices, analyzing business processes, and assessing operational risks that may impact program integrity. The position requires the ability to synthesize multi-source data, apply strategic thinking, and evaluate each lead agency's performance within the broader statewide @context.
The position also contributes to DHS program integrity efforts by identifying systemic issues, elevating risks, and sharing review findings with internal policy teams. Information gathered through oversight activities informs statewide improvements, supports policy development, and strengthens consistency in how programs are administered across Minnesota.
Scope of work includes the following:
1915(c) Home and Community-Based Services Waivers
Alternative Care (AC) 1115 demonstration
Home care programs
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
2 years professional experience developing, administering or maintaining protocol used during evaluations or reviews. Experience must include:
Experience with federal and state policies, regulations, and laws impacting the budgets/costs and administration of HCBS programs including Medical Assistance, home health care programs, HCBS waivers (CAD, CADI, BI, DD, EW, AC) and other consumer directed services and supports
Expertise in change management and continuous improvement methodologies to be applied throughout the lead agencies and the state level
MMIS, MnCHOICES, MN-ITS, SSIS and other data systems used by DHS, lead agencies, or service providers in the administration of HCBS programs
Bachelor's degree in Social Work, Public Policy, Research and Development or related field may substitute for 1 year of professional experience OR Master's degree in Social Work, Public Policy, Research and Development or related field may substitute for 2 years of experience
Preferred Qualifications
Exceptional attention to detail and organizational skills, including the ability to manage complex documentation, conduct thorough reviews of lead agency materials, and maintain accuracy across multiple virtual reviews
Ability to read, interpret, and apply complex federal and state rules, regulations, and data reporting requirements
Proficiency with Microsoft tools, including Word, Excel, Teams, and SharePoint, for documentation, data entry, reporting, and analysis
Experience with data collection and visualization tools, such as Qualtrics, Tableau, and similar platforms used to design surveys, analyze results, and present performance data
Variety of experiences working effectively with others from different backgrounds and/or cultures
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
