Account Manager

Robert Half • Simpsonville, SC • 3h ago

Description We are looking for an Account Manager to support customer relationships and coordinate closely with internal teams in Simpsonville, South Carolina. This position plays a key role in aligning customer needs with sales activity, product development efforts, and operational execution. The ideal candidate brings strong communication skills, sound commercial judgment, and the ability to keep multiple priorities moving in a fast-paced textile manufacturing environment.

Responsibilities:

Build and maintain strong day-to-day relationships with customers, serving as a reliable point of contact for account-related needs.

Partner with sales leaders and research teams to translate customer requests into clear internal actions and timely follow-up.

Coordinate with planning, logistics, and plant personnel to help ensure orders move efficiently from request through delivery.

Monitor account activity, track open issues, and drive resolution by collaborating with the appropriate cross-functional teams.

Prepare and communicate updates on order status, customer concerns, and business priorities to internal stakeholders.

Support the sales organization by helping manage account details, documentation, and communication tied to ongoing business opportunities.

Work across supply chain functions to address service challenges, delivery questions, and other operational matters affecting customers. Requirements - At least 5 years of experience in account management, sales support, or a related customer-facing role.

Background in client communication with the ability to manage relationships effectively.

Experience working with cross-functional teams, including sales, supply chain, logistics, or operations.

Strong organizational skills and the ability to manage multiple accounts, priorities, and follow-up actions.

Knowledge of sales support processes and account coordination within a manufacturing or industrial setting.

Comfortable handling customer inquiries, resolving issues, and maintaining a high level of service.

Textile manufacturing experience or exposure to a similar production environment is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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