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Store Associate / Device Repair Technician

Batteries Plus Bulbs • Northfield, NJ • 1d ago

Northfield, NJ, USA | Hourly | 18-25 per hour Hourly, Commission, Spiffs | Full Time

| Paid Time off, Paid Holidays, Training and Development, Employee Discounts Paid Training , Bonus

Batteries Plus - Northfield, NJ (Store 636) Full-Time | Hourly + Bonus Opportunities

About Batteries Plus

At Batteries Plus, we power, light, and fix what keeps our customers moving. From smartphones and tablets to automotive, commercial, and specialty battery solutions, we are known for solving problems that others can't.

Our location is Apple and Samsung repair certified, and we follow professional repair standards and procedures.

We are looking for a skilled, hands-on technician who takes pride in their work and wants to build a long-term career-not just hold a job.

Position Overview

This is a hybrid role combining device repair and retail sales.

You will spend a significant portion of your time performing smartphone repairs, while also assisting customers, recommending solutions, and supporting daily store operations.

Key Responsibilities

Device Repair (Primary Focus)

Diagnose and repair smartphones (iPhone & Android)

Screen replacements

Battery replacements

Charging ports

Speakers, microphones, and other components

Perform troubleshooting and diagnostics

Follow Apple and Samsung certified repair procedures

Maintain high standards for quality and accuracy

Customer Service & Sales

Greet customers and identify their needs

Recommend the right battery, lighting, or repair solution

Clearly explain repair options, pricing, and timelines

Deliver a professional and positive customer experience

Battery & Technical Services

Test and install automotive batteries

Perform battery rebuilds (tool batteries, specialty packs)

Assist with UPS battery replacements and testing

Support other in-store technical services

Store Operations

Open and close the store (as scheduled)

Maintain a clean, organized, and safe work environment

Accurately process transactions and repair tickets

Support team performance and daily operations

Qualifications

Required

Hands-on experience repairing smartphones (iPhone & Android)

Comfortable using tools and working with small components

Strong attention to detail and problem-solving skills

Ability to multitask in a fast-paced environment

Reliable, punctual, and professional

Certification Requirement

Must be willing to complete and maintain:

Apple repair certification training

Samsung repair certification training

?? Training will be provided, but certification is required as part of the role and must be completed within a defined timeframe.

Preferred (Not Required)

Tablet or gaming console repair experience

Micro-soldering experience

Battery rebuild or electrical experience

Retail/customer service background

Compensation & Benefits

$18 - $25 per hour (based on experience)

Performance-based bonus opportunities

Paid training and certification support

Clear path for advancement:

Lead Technician

Store Manager

Paid Working Interview (Skill-Based Hiring)

We hire based on real ability-not just resumes.

Qualified candidates will complete a paid working interview, where you will:

Perform basic repair tasks

Demonstrate tool handling and workflow

Show how you approach real customer situations

You will be paid for your time.

Work Environment

Fast-paced retail and repair setting

Hands-on technical work performed daily

Direct customer interaction

Team-oriented, performance-driven environment

Why Join Batteries Plus

Work with your hands-not behind a desk

Gain manufacturer-level certification (Apple & Samsung)

Build real technical skills with growth opportunities

Join a stable, growing business

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