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Inside Sales and Customer Service

Consolidated Electrical Distributors • Chesapeake, VA • 3h ago

Summary

Job title: Inside Sales and Customer Service

Job ID: null

Department: Chesapeake - HRES

Location: null-null

Description

Summary:

We're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you'll fit right in here. In this role, you'll support our customers - from contractors to manufacturers - helping them get the tools, support, and solutions they need to do their best work.

Experience in the electrical field is a big plus, but attitude and a desire to grow with us matter most.

We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching.

Reports to: Profit Center Manager

Minimum Qualifications:

Communication Proficiency

Additional Competencies:

Customer/Vendor Focus

Personal Effectiveness/Credibility

Technical Capacity

Teamwork

Detail-Oriented

Flexibility

A "Customer First" Mindset - genuinely driven to help people succeed

Preferred Qualifications:

Willingness to cross train

Familiarity with Computers and Microsoft Products

Two years of experience in the electrical industry or similar field

Team player

Working Conditions:

This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

Provide outstanding service to new and existing customers (phone, email, and in person)

Accurately write and manage customer orders, following sales policies

Maintain and strengthen existing customer relationships

Proactively meet or exceed monthly sales goals

Collaborate with outside sales and other departments to serve customer needs

Offer ideas to improve processes and service

Follow up on quotes, orders, and materials in a timely manner

Stay up to date on new products and services we offer

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range:

The compensation range for this position is $29 to $31 hourly.

Other Compensation:

The following additional compensation may be applicable for this position:

Profit Sharing

Benefits:

Benefits available for this position are:

Insurance - Medical, Dental, Vision Care for full-time positions

Life Insurance

401(k)

Paid Sick Leave

Paid Holidays

Paid Vacation

Health Savings Account (HSA) and matching

Dependent Care Flexible Spending Account (FSA)

Teledoc

Paid Pregnancy & New Parent Leave

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