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Medical Receptionist

UCFS Healthcare • New London, CT • 3d ago

New London, CT (http://maps.google.com/maps?q=351+North+Frontage+Road+New+London+CT+USA+06320)

Job Type

Full-time

Description

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT's best choice for patient-centered healthcare!

We are currently seeking aMedical Receptionistfor our Colchester Behavioral Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff.

While this position is primarily located at our New London office, occasional travel to other UCFS locations may be expected (Norwich, Colchester and/or Griswold).

Expected Schedule: Full-Time, 40 hours/week; Monday, Tuesday, Friday 7:45am- 4:45pm & Wednesday, Thursday 10:00am- 7:00pm

Essential Responsibilities:

Greet clients and visitors in a welcoming and friendly manner

Answer phone calls and respond to inquiries in a timely and professional manner

Schedule and confirm appointments for patients

Maintain electronic medical records and patient files

Verify insurance information and collect patient co-pays

Perform basic clerical duties such as filing, faxing, scanning, and emailing

Leaders, self-starters, and team players are invited to apply for this role on our team!

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Requirements

High school diploma or equivalent

At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred

Knowledge of Medicaid/Medicare and other Insurances

Strong computer skills and knowledge of electronic medical records

Ability to handle confidential information with discretion

Exceptional customer service and interpersonal skills

Ability to multi-task and work well under pressure in a fast-paced environment

Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance

Bilingual candidates are encouraged to apply, but bilingualism is not required for this role

UCFS offers a comprehensive benefits package including:

Flexible schedules

Competitive salaries

Generous paid time off including3weeks' vacation,4floating holidays and10sick days each year

Medical, dental and vision insurance

401(k) plan with6%employer contribution

Paid life and disability insurance

Employee Assistance Program (EAP)

Additional voluntary benefits

Public Service Loan Forgiveness eligibility

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

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