Access Services Representative 2 - Part Time

Baylor Scott & White Health • Waxahachie, TX • 2d ago

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.

We never settle by constantly striving for better.

We are in it together by supporting one another and those we serve.

We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position @type and/or level.

Job Summary

The Access Services Representative 2 collects accurate demographics and insurance information to register patients. They verify insurance benefits and collect patient financial responsibilities. Passionately cross-trains and works in all assigned areas. Serves as a mentor or trainer for peers.

Essential Functions of the Role

Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.

Knows the patient flow processes in each area.

Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.

Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.

Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient liability due per financial clearance policies for existing or bad debt accounts.

Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.

May be responsible for cashiering duties following established policies and procedures. This could take up most of the incumbent's responsibilities in the department.

Assists patients to nursing units by providing directions, personal escort, or medical mobility assistance, like wheelchairs. Escalates potential service issues to management when necessary.

Adhere to compliance for order validation, cash policy, government payor, and patient safety requirements for proper patient identification.

Conducts formal, documented training and serves as a resource to others.

Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas/locations as assigned.

Key Success Factors

2 years of healthcare or customer service experience or education equivalency required.

Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations.

Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

Excellent data entry, numeric, typing and computer navigational skills.

Basic computer skills and Microsoft Office.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent

EXPERIENCE - 2 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Similar Jobs

Security Officer

Penn National LLC • Frost, TX • 22h ago

Management & Administrative

Description 0-2 years of experience in the field or in a related area Possess a clear drivers licenseand pass criminal history check Must be over the age of 21. Work under general supervision; typically reports to a supe...

22h ago

Go to Apply

Access Services Representative 2

Baylor Scott & White Health • Waxahachie, TX • 2d ago

Management & Administrative

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you...

2d ago

Go to Apply

(USA) Area Manager - Quality Assurance/Systems

Walmart • Lancaster, TX • 4d ago

Management & Administrative

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals...

4d ago

Go to Apply

Operations Manager

Saint-Gobain • Ennis, TX • 4d ago

Management & Administrative

The Role The Operations Manager oversees Production, Maintenance, and Engineering to ensure safe, efficient, and profitable manufacturing operations at the Ennis Roofing plant. This role partners closely with the Plant M...

4d ago

Go to Apply

Security Officer Flex - Manufacturing Site

Allied Universal • Mansfield, TX • 4d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

4d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Red Oak, TX • 6d ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

6d ago

Go to Apply

(USA) Continuous Skills Development Manager

Walmart • Desoto, TX • 6d ago

Management & Administrative

Position Summary... Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and bus...

6d ago

Go to Apply

RN Manager PCU

Baylor Scott & White Health • Waxahachie, TX • 6d ago

Management & Administrative

RN Manager - Progressive Care Unit (PCU) Baylor Scott & White Health - Waxahachie, TX Baylor Scott & White Health is seeking an experienced and inspiring Registered Nurse (RN) Manager to lead our Progressive Care...

6d ago

Go to Apply

Data Center Operations Manager, DCC Communities

Amazon • Mansfield, TX • 1w ago

Management & Administrative

Description AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data cent...

1w ago

Go to Apply

Sales Manager

Aaron's Inc • Waxahachie, TX • 1w ago

Management & Administrative

Sales Manager The salary range for this role is $13.25 to $14.00 per hour/annually.* This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this r...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)