Client Relationship Executive (CRE) - Retail / Mass Merch

Deloitte • Charlotte, NC • 2h ago

Are you driven by a passion for spearheading industry-leading business development initiatives? Do you excel in cultivating business relationships with clients? If so, a career as a Client Relationship Executive could be the role of a lifetime for you. Deloitte is seeking high-performing, entrepreneurial professionals to drive strategic relationships and business development with our most sophisticated retail clients, with a focus on AI & Engineering services. The CRE will drive demand-generation through the depth and breadth of relationships at designated clients, leading to net-new value and growth for Deloitte.

Key Responsibilities

Build and own relationships with key Information Technology executives and decision-makers at all levels

Execute against relationship strategies by monetizing relationships to drive value and impact

Identify demand with an Engineering lens and craft solutions that meet client needs to support fulfillment of personal and account white space goals

Drive exploratory conversations with clients that reflect our business' storefront offerings

Identify and pursue new ("greenfield" and "white space") opportunities, leveraging personal, professional, and firm networks

Represent "voice of customer" by bringing deep client, technology, and industry knowledge throughout sales lifecycle

Collaborate and team across industries and sectors and with Lead Client Service Partners and others to drive growth

Be a market sensor-providing proactive feedback on market shifts, competitive insights, technology buying patterns, and "voice of the customer"

Understand client's buying processes and budget cycle, as well as the client's business and strategic priorities

Translate high-level business challenges into potential technology solutions to help drive growth

Connecting Deloitte's Engineering capabilities and assets to client strategy, challenges and executive priorities

Contribute to client and industry knowledge to development of account strategy and proactively understand relevant case studies and offerings

Basic Qualifications

Bachelor's degree (preferably Engineering related)

10+ years of professional experience

5 years' minimum experience in Retail and Retail Technology

Limited immigration sponsorship may be available

Ability to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred Qualifications

Education: MBA

Experience:

5+ years' experience as a relationship and/or business development professional serving Retail / Mass Merch

Strong professional services sales management knowledge and experience

Proven track record in selling and/or delivering IT Consulting and Technology Services

Experience and credibility in retail industry business issues, solutions and the application of those solutions in retail space.

Ability to present and communicate complex ideas formally and informally from middle management to C-Suite executives with strong networking and relationship building skills.

Conversant in Software Development Lifecycle (SDLC), Agile Ways of Working, and various frameworks for implementing Custom Engineering solutions

Demonstrable relationship building experience, which increased account penetration and led to increased revenue opportunities with new and existing clients-as well as ability to leverage pre-existing network of clients or contacts in the marketplace

Working knowledge of competitive and teaming landscape; proven ability to influence cross-functional teams

Display ability to build relationships with client stakeholders across geographies

Success in playing a leading role within an account team framework (i.e., working effectively with Lead Client Service Partners, Service Line/Industry leaders, practitioners, and other business development professionals)

For individuals assigned and/or hired to work in California, Colorado, Hawaii, Illinois, New Jersey, Maryland, Massachusetts, Minnesota, Nevada, New York state, Washington State, and Washington, DC, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151,400 to $311,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

EA_ExpHire

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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