Great company. Great people. Great opportunities.
If you would like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.
What you'll do:
Support Branch Manager in implementing actions to achieve financial objectives
Assist the Branch Manager in ensuring compliance with all company policies
Oversee sales efforts and business initiatives
Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
Motivate, coach and train personnel
Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
Other duties assigned as needed
Requirements:
High School diploma; Bachelor's degree preferred
3+ years of sales and operational experience
Basic knowledge of the construction rental equipment industry or related
Strong motivational and leadership skills
Superior customer service, teamwork and verbal/written communication skills
Proficient in Microsoft Office (particularly Excel)
Valid driver's license with an acceptable record
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
OPERATIONS MANAGER - MATTING SOLUTIONS:
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
The Operations Manager - Matting Solutions will oversee the operations of a yard within a defined coverage area, ensuring accurate inventory management and exceptional customer service. This role involves managing Matting inventory, quotes, yard logistics and freight, and maintaining precise billing and inventory records. The Manager will engage with customers, particularly UR branch areas, to promote and service different @types of mats and other products.
Formerly YAK ACCESS, Matting Solutions is now part of the United Rentals Team and is one of North America's leading providers of right-of-way access solutions. From pipelines to power lines to civil projects, we offer unmatched expertise in total access planning, clearing, site work and restoration services.
What you'll do:
Yard Operations Management:
Supervise all operations within the yard, ensuring smooth and efficient processes.
Maintain accurate inventory records, ensuring all items are correctly logged and tracked.
Ensure the yard is organized, safe, and operates within compliance standards.
Oversee yard profit and loss statement, ensuring effective leadership and cost control
Complete and receive opportunities from the sales team for quotes on products and services.
Provide finalized quotes for opportunities to the sales team or directly to customers, ensuring accuracy and competitiveness.
Collaborate with the sales team to understand customer requirements and tailor quotes to meet those needs.
Customer Engagement:
Visit all UR sites within the designated area to build and maintain strong customer relationships.
Promote our local mat services and products, discussing various mat @types and their applications.
Cater to the specific needs of UR branch areas and other regional customers, providing tailored solutions and exceptional service.
Logistics Coordination:
Oversee the loading and unloading of trucks, ensuring all processes are performed safely and efficiently.
Coordinate with drivers and logistics personnel to ensure timely and accurate delivery and receipt of goods.
Inventory and Billing Management:
Ensure all inventory movements are accurately recorded in the system.
Manage billing inputs, ensuring all tickets and records are correct and up-to-date.
Monitor and report on inventory levels, ensuring adequate stock is maintained to meet customer demands.
Leadership & Supervision:
Motivate, coach and train personnel.
Employee communication and satisfaction, ensure compliance with processes and policies and provide guidance and coaching.
Schedule personnel and maintain accurate and up-to-date time & attendance records.
Resolve issues where staff needs assistance - following the established escalation process.
Coordinate new hire on-boarding and employee on-going training.
Maintain productive labor relations with union steward and ensure compliance with labor agreement in force.
Provide regular performance feedback. Reward and recognize employees to reinforce positive behaviors.
Promptly develop and present individualized Performance Improvement Plans as needed.
Other duties as assigned.
Requirements:
Bachelor's degree preferred
3-5 years proven experience in yard operations management or a similar role
Strong understanding of inventory management and logistics coordination
Excellent customer service and communication skills
Ability to travel regularly within a 200-mile radius
Proficiency in relevant billing and inventory management systems
Detail-oriented with strong organizational skills
Ability to work independently and as part of a team
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture (https://jobs.unitedrentals.com/about-us/inclusion)
Explore our comprehensive U.S. benefit offerings (http://unitedrentalsbenefits.com/)
For Canadian benefits, click here (https://unitedrentalsbenefitscanada.com/)
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
